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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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July 10, 2023

A pleasure to deal with nick in service. His advice and knowledge are professional and the reason I service my 3500 at this location. More

by dad5burt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick guidi
Jul 10, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

July 10, 2023

The service is always top notch! Everyone is always super friendly and make everything as easy as possible. More

by chelsea.valentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Johnson
Aug 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

July 10, 2023

Couldn’t have asked for a better experience. They were very professional, completed the repair within a reasonable amount of time, and best of all the extended warranty covered it so it didn’t More

by MICHELLECMOORE1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Farley
Aug 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

July 10, 2023

Vehicle issues not we’re not fixed. Expensive guess work to trouble shoot the issues. I will be contacting dealer today. More

by cholsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Preston
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review working with our Service Department. We would like to discuss your concerns with you more thoroughly. Please reach out to our Service Management team at Dan Gordon at 704-896-3833 or Joe Alexander at 704-896-3837.

July 10, 2023

Having intermittent problems with jeep Jk occasionally not starting. Brought jeep in for service to trouble shoot. After waiting around for 4 hours, I noticed it was sitting outside. Technician stated the More

by swatsonfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Conner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review of our Dealership and our processes. We would like to discuss your concerns with you more thoroughly. Please reach out to our Service Management team at Dan Gordon at 704-896-3833 or Joe Alexander at 704-896-3837.

July 10, 2023

Lake Norman is always clean. The employees are always kind and helpful. I never run into any issues, with anyone or with my service More

by sanfran2044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review of our Dealership! We are so glad to hear that you have always had a kind and helpful experience with our team while working with us. We look forward to working with you more in the future and hope you have a great day!

July 10, 2023

The service was quick and efficient, I was in and out in less time and for less money than quoted when I walked in. Plus appreciate the comfortable lobby space, I was able to work while waiting for my servi More

by abbymrussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin
Jul 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review of our team and so happy to hear that you enjoyed our waiting area while you were here! We look forward to working with you more in the future and hope you have a wonderful day!

July 10, 2023

Always prompt and upfront. They treat you like family. I will always bring my cars to them. More

by jmurr595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review and continued loyalty with our dealership! We are so happy to have you as part of the Lake Norman Chrysler family! We hope you have a great day!

July 09, 2023

Jacob was very helpful! He explained things thoroughly and the service on my truck was completed ahead of time. More

by robert.allnock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the positive review! We appreciate your support and feedback.

July 09, 2023

Jacob once again was a pleasure to deal with. Makes the inconvenience of auto issues much easier to deal with! More

by kevin_cuddihy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

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