Lake Norman Chrysler Jeep Dodge Ram - Service Center

The worst customer service. Employees leave customers personal information in loaner cars. Plus the loaner car wasn't detail at all. Employees leave customers personal information in loaner cars. Plus the loaner car wasn't detail at all. More

The team forgot to do the oil change which was the primary reason for the visit. Lots of up selling on other routine maintenance items (iE fluid flushes etc). I said no to the up sells and somehow the primary reason for the visit. Lots of up selling on other routine maintenance items (iE fluid flushes etc). I said no to the up sells and somehow the oil change was cancelled too. Also the tailgate is not latching properly on the right side and was told no problem found only to not be able to open the tailgate upon my return home. Took truck to Dale Earnhardt Chevrolet for oil and tailgate. Both were done and things are operating as they should. More

Service was fast and friendly. Jacob helped with all of my questions that I had. Jacob helped with all of my questions that I had. More

LKN does a great job servicing your vehicle! I’m glad I bought my 3rd Dodge Ram from the best dealer around I’m glad I bought my 3rd Dodge Ram from the best dealer around More

Friendly service always helpful anytime I get service they always wash my car which is very much appreciated.. they always wash my car which is very much appreciated.. More

The parking situation a commercial is above horrible. I also had an early morning appointment and it wasn’t touched until well after lunch I also had an early morning appointment and it wasn’t touched until well after lunch More

Awesome service. Very friendly. No pressure sales. Would definitely go buy from again. A plus Very friendly. No pressure sales. Would definitely go buy from again. A plus More

Great service and appreciated the effort. They were very attentive and ensure the vehicle was clean as well. They were very attentive and ensure the vehicle was clean as well. More

Very helpful and thorough, highly recommended dealership and Kelly was awesome! She handled everything with professionalism. and Kelly was awesome! She handled everything with professionalism. More

I experienced great customer care. I was kept informed daily of the process. I felt that I was important and was taken care of. After the repair was completed, the dealership reached o I was kept informed daily of the process. I felt that I was important and was taken care of. After the repair was completed, the dealership reached out and checked to ensure everything was good. I would recommend this dealership to others and will continue to use them for my services. More