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Lake Norman Chrysler Jeep Dodge Ram - Service Center
Cornelius, NC
1,703 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center
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July 16, 2023
Everything met my expectations. Good service and good communication. Nick was very easy to deal with. Good service and good communication. Nick was very easy to deal with. More
by cahilldan
Verified CustomerEmployees Worked With
July 15, 2023
I had batteries replaced and spare tire swapped with another. On the way home i got a tire pressure alert and had to pull over to the side of road and change the tires back. Service did not check tire another. On the way home i got a tire pressure alert and had to pull over to the side of road and change the tires back. Service did not check tire pressure of the tire they had just put on….it was now at 24 psi. It was a very hot day (over 90) and i am almost 60. It took me 45 min to put back on the tire they had just changed. This seems very basic…..if you put a tire on…..make sure it has pressure. Isn’t this part of the regular ‘we check your tire pressures and fluids’ every time you bring your vehicle in? I drive 25 miles one way to this dealership and in the past 4 years we have bought 3 new vehicles from them. In the next 6 months we are buying another vehicle…….I don’t believe we will make the trip to this dealership for our next purchase. More
by michelle9599
Employees Worked With
July 15, 2023
Everything went well. Dana is a great service advisor. Brought in 3 jeeps for service three days in a row. All went well. Thanks. Dana is a great service advisor. Brought in 3 jeeps for service three days in a row. All went well. Thanks. More
by jnket
Employees Worked With
July 15, 2023
The dealership was very accessible. I dealt with Kelly who was knowledgeable and helpful. The problems with my Jeep were addressed and most were taken care of. A part is on order to I dealt with Kelly who was knowledgeable and helpful. The problems with my Jeep were addressed and most were taken care of. A part is on order to take care of a major problem. I appreciate that I was given a shuttle ride home since the car was going to be there most of the day. More
by drkloos40
Employees Worked With
Kelly Murchie
July 15, 2023
Gary was wonderful! 10 stars for him and the great service! Thank you so much! 10 stars for him and the great service! Thank you so much! More
by heatherlong1016
July 15, 2023
The service and timing was great. I love customer service. The staff was so great. I love customer service. The staff was so great. More
by ratchford54
Employees Worked With
July 15, 2023
I was visiting from Florida and while in town decided to have my service completed at my hometown dealership as they always do a great job… thanks! have my service completed at my hometown dealership as they always do a great job… thanks! More
by karenalbert2018
Employees Worked With
Do t remember
July 15, 2023
Good, quick service & the price is reasonable. I will certainly go back for service in the future. I will certainly go back for service in the future. More
by mcglynnjoseph
Employees Worked With
July 14, 2023
Always a friendly fast service. Well informed by team and location is convenient to get to. Well informed by team and location is convenient to get to. More
by br101184
Employees Worked With
July 14, 2023
Not being compassionate with the issue. Poor communication about what is going on. Not willing to resolve issue. Telling me that the gears not changing right is due to age of vehicle and th Poor communication about what is going on. Not willing to resolve issue. Telling me that the gears not changing right is due to age of vehicle and that I need to punch the gas to get it to go in the next gear. More
by lnew35
