Lake Norman Chrysler Jeep Dodge Ram - Service Center

Thanks Chuck! You did awesome and the radio looks great! I am so relieved and will be coming back for any and all future services. You did awesome and the radio looks great! I am so relieved and will be coming back for any and all future services. More

Daniel was my service rep. He did an outstanding job, kept me informed during the whole service event. Very professional. He did an outstanding job, kept me informed during the whole service event. Very professional. More

Great service as always. This is the only place that we will bring our Jeep. This is the only place that we will bring our Jeep. More

I hope this works this time! 3rd try is a charm! Only problem I had with service dept., is the did not tell me my presets would have to be setup again after service. I am 81 y 3rd try is a charm! Only problem I had with service dept., is the did not tell me my presets would have to be setup again after service. I am 81 years old, and these things really stress me out! But I got my book out and reset everything myself! You can teach an old lady new tricks! Thank you Lake Norman CDJeep! My favorite dealership! More

I had a few questions and both the customer service person and the mechanic came out to fully answer my questions and listen to my concerns. Also very communicative with the status of the service. person and the mechanic came out to fully answer my questions and listen to my concerns. Also very communicative with the status of the service. More

Jacob Preston is always outstanding. The customer is always the most important thing. He strives to guarantee they are satisfied with their experience. The customer is always the most important thing. He strives to guarantee they are satisfied with their experience. More

Express service should be renamed slow service. Took in my 1500 truck for a NC inspection, oil change and tire rotation at 1245pm. Was told that it would be 2 hours unfortunately at 3:30 it was n Took in my 1500 truck for a NC inspection, oil change and tire rotation at 1245pm. Was told that it would be 2 hours unfortunately at 3:30 it was not completed. The service tech Dana was very considerate and offered us a ride home and then brought us the vehicle around 6pm at home. Thanks goodness for Dana however this service should be changed to appointment as it is unpredictable as it is now. More

My experience at the service department was great and my service provider was very helpful throughout my experience. service provider was very helpful throughout my experience. More

The advisor actually contacted me when my car was ready. Cannot overestimate how many times at other places this has not been the case. Cannot overestimate how many times at other places this has not been the case. More

Amazing service, highly recommend! The team is very customer focused to make sure you have the best experience. The team is very customer focused to make sure you have the best experience. More