Back

Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

Sort by
July 20, 2023

Kelley was very helpful, lots of things to work on in my 2012 Durango with 180000 miles on it. More

by erxnmedia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley
Jul 24, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! Wishing you many safe and enjoyable miles!

Aug 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

July 20, 2023

It was a very quick and easy visit and the service assistant was very polite and helpful More

by hastamey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! Wishing you many safe and enjoyable miles!

Aug 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

July 20, 2023

It was quick and easy visit. I did not have to wait long, and everything was explained to me in detail. Everyone was very polite and helpful. More

by hac1608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! Wishing you many safe and enjoyable miles!

Aug 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

July 20, 2023

The staff is always very professional and courteous only thing missing is the snacks needed to be restocked. More

by lnp2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the good review, we apologize for the lack snacks restocked in our lounge. We will make adjustments to our restock times to ensure that no customer is left without snacks and drinks. Wishing you many safe and enjoyable miles!

Aug 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

July 20, 2023

Chuck was on top of the service department giving me updates on my truck, and additional services that were found that need to be done for my inspection. great job, this is my wife's truck and i need t More

by hmassett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! Wishing you many safe and enjoyable miles!

Aug 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

July 20, 2023

Had an appointment but still had to wait 2 hours for recall inspection to be done. More

by mdbosse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the good review, we apologize for an inconveniences that this delay caused. We will continue to review our internal process to improve efficiency and timeliness. Wishing you many safe and enjoyable miles!

Aug 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (704) 896-3800.

July 19, 2023

Much faster than the last time I was in to get service done. Great job More

by dzcar248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the 4-star review! We would like to learn more about how to make this a 5-star experience. Please reach out to our Customer Relations manager at hsmith@lakenormanchrysler.com.

July 19, 2023

They are always great. This time i was glad to see the price before they started working. More

by SILVERFOX1022.VJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

July 18, 2023

Very courteous and professional. Delivered on promises and thoroughly explained the repair process during my visit More

by mlallen512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

July 18, 2023

Jacob was super helpful. Snacks and drinks was a very nice touch while you wait at the dealership. More

by jamieswiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

...
77
...