Lake Norman Chrysler Jeep Dodge Ram - Service Center

My service advisor Kellye was great but she was off for a couple of days and when I called to check on my vehicle no one could tell me anything about it it and when she came back 4 days later it had been a couple of days and when I called to check on my vehicle no one could tell me anything about it it and when she came back 4 days later it had been finished she the day after I dropped it iff More

Always have a great experience but this was the first time with the new owner dealership. Took awhile for customer service to come out and fill my needs but once in. I was in and out in an hour. Didn’t d time with the new owner dealership. Took awhile for customer service to come out and fill my needs but once in. I was in and out in an hour. Didn’t do any car wash though that I was expecting More

The service associate was helpful, courteous, and professional. I was also able to pickup my vehicle in a reasonable amount of time. professional. I was also able to pickup my vehicle in a reasonable amount of time. More

The crew took great care of my car and me. They were courteous and professional. They were courteous and professional. More

I came in for my first oil change. The service took as long as the estimate, and my Jeep came back clean so I was happy. The service took as long as the estimate, and my Jeep came back clean so I was happy. More

Fast and friendly as always. The people are great and the service was excellent. definitely recommend The people are great and the service was excellent. definitely recommend More

Excellent service, with a team both professional and courteous in delivering a positive customer experience. courteous in delivering a positive customer experience. More

The service department was able to get me in via the express lane on a very busy Saturday and get the vehicle back to me same day. They did a great job keeping me in the loop with the car's status and express lane on a very busy Saturday and get the vehicle back to me same day. They did a great job keeping me in the loop with the car's status and had it parked out front ready to go when I showed up. It's rare to find an experience like this at a dealer service department. Appreciate these guys. More

Great friendly service! I went in for an oil change, service was quick and I got in before my appointment. I went in for an oil change, service was quick and I got in before my appointment. More

The waiting time for something as simple as an oil change and tire rotation is ridiculous. I was told making an appointment means nothing more than the time you’re scheduled to see a service advisor. It ha and tire rotation is ridiculous. I was told making an appointment means nothing more than the time you’re scheduled to see a service advisor. It has nothing to do with when your vehicle will actually be serviced. Based on my experiences with this dealership, I’ll never own another Jeep again. More