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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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August 15, 2023

Good customer service. Thank you for all of your help with my oil change and tires. More

by MAYESM12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2023

I ABSOLUTELY LOVE THIS DEALERSHIP! ! They treat you like FAMILY as soon as you walk in the front door. I am in and out in no time. This is one Dealership, that I can honestly say they More

by beachboy2874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cauble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 14, 2023

Nice dealership. Service does take a while so if waiting, be prepared to stay a few hours. Chuck Conner is an amazing service rep from the time he greets you at your More

by mrndvd1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 14, 2023

Very clean very courteous people area to sit inside or out while waiting on service coffee and snacks available More

by ckkilgore22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 14, 2023

It was great experience everything was taken care all of my needs wher met perfectly More

by dizzytaz1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 14, 2023

Great service! Kelly was a pleasure to work with during my recent visit. Everything was explained thoroughly and my vehicle was ready at the agreed time. My driver More

by sandralchafin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Aug 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! We hope you have a great day!

August 14, 2023

Kelley Murchie was efficient and answered several of my questions regarding another Chrysler's recommendations for service. The service department got me in the next day after I called. My battery was DEAD More

by Judy Wiesner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley Murchie
Aug 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello Judy, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 13, 2023

Excellent service and all concerns and recalled were completed satisfactory and when promised by the technician. More

by coreyodixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

August 13, 2023

Waited for 3 hours with zero updates. Received an email from a salesperson stating they sorry they missed me. So I called the service desk to see if my car was ready. After 3 calls, an More

by NCST97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dane Sonnenberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

Visit was good. Still waiting to get call back for parts to be in for recall which was the main reason for scheduling More

by JeffLoftin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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