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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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August 21, 2023

As always, Chuck Conner in Service was great to work with and was able to get my car taken care of in a very timely and professional manner. More

by garyfank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 21, 2023

Friendly and courteous staff, didnl the work In a timely manner., I would highly recommend More

by BWTODD45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tye Kasey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Thanks for the recommendation, and have an amazing day!

August 21, 2023

MIchael Pugh and the sales support people were all very helpful and courteous. We purchased two new vehicles and are very happy with them. More

by jleach333
Recommend Dealer
Yes
Employees Worked With
Michael Pugh, Colin Patton, Phil Grainger
Aug 25, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. If you have any further questions, please give us a call. We're always happy to help!

August 21, 2023

Sal and Brian (manager) were awesome, always great service with those two! Miss you guys! More

by haleighlipford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Curatolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. We look forward to your next visit! Take care!

August 21, 2023

The initial drive for battery replacement was uneventful. However, the battery replacement was not followed up with resetting of the truck’s monitor of the apps. I tried resetting the monitor system. Which, More

by david712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Aug 25, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (704) 896-3800 so we can assist you further.

August 21, 2023

I had a great experience, but I am getting worn out with the follow up reviews. Yes-I was Very Pleased, but stop sending SO Many Surveys. More

by jrlindquist83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

August 20, 2023

Excellent service all around with Breanna Tucker tucker. And everyone else I met or talked with worked with at the dealership today oil change tire rotation and badly needed new battery. Jeep drives like a More

by ALLEYKAT68.AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BREANNA Tucker
Aug 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 20, 2023

Pretty easy process. Appreciate the communication from the advisor. The service department will make or break a dealership. More

by djones61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 20, 2023

Chuck was very good. Took care of me right away and informative of what needed to be serviced More

by bouhlhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

August 20, 2023

I was there 4 days prior for a not so express oil change and was quoted 286 to change my aux battery. I scheduled to have it done and was given a bill of over 360. Chuck did make it right after I complained More

by marshalltmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christa Cook
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for letting us know about your recent visit to Lake Norman Chrysler Jeep Dodge. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (704) 896-3800.

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