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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews
Call Service Center (704) 755-6596

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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September 04, 2023

Everyone was super friendly and quick to get my service done so so could go on my way. They even had snacks and coffee at the dealership More

by kaymae9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Sonnenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 04, 2023

Efficiet,curtious,helpfull friendly. Very obliging and polite,did exactly what was promised quickly and efficiently.Will definitely go there again More

by thebryans3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley
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Sep 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

September 04, 2023

Over crowded service area. Someone backed into my car and caused a lot of vehicle damage. More

by southwell.steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly
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Sep 09, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Southwell.steve, we appreciate your honest feedback, as we are always looking for ways to improve.We are working diligently to have our parking issues addressed quickly as to avoid this reoccurring. We sincerely apologize for this disappointing experience.

September 03, 2023

Excellent service as always. Jacob was very polite and helpful in getting my car back to me in the time period he said it would take. More

by montepete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2023

I was happy that I was able to get a same day appointment and a uber ride to and from home. More

by kjohnson2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 03, 2023

Service was good once the service manager actually listened to me and figured out what the problem was and tried to get it fixed More

by chapman_a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley
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Sep 09, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Chapman_a, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (704) 896-3800 so we can work towards a resolution. We look forward to hearing from you.

September 03, 2023

LKN CDJR service department took care of me with a complex warranty situation. Thank you! More

by onlinebuyer
Recommend Dealer
Yes
Employees Worked With
Dan Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2023

Was allowed to arrive early and was in and out by the time of my original appointment . Found them to be very pleasant and accommodating. More

by hairiam64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna in service
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Sep 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

September 02, 2023

The best service they are filings Like home Lake Norman chrysler dodge jeep. The best 👌 👍 More

by derossy_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2023

I recently bought a new Jeep Gladiator at Lake Norman Chrysler Dodge Jeep Ram. Michael Pugh (my salesman) was wonderful and the whole process was incredible. It is the best dealer in the state. They have More

by brouse3
Recommend Dealer
Yes
Employees Worked With
John Cauble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tye Kasey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Pugh
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Sep 05, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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