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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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September 06, 2023

The service employee was very helpful and kind. Thank you for being so helpful when I was there More

by valsalva00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Sonnenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

September 06, 2023

The service was top notch and quick. They were able to take me two days after I contacted them with my issue. The dealership I typically go to in my hometown is always 2+ weeks out for More

by Donahoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dane Sonnenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

September 05, 2023

Very helpful service staff who came thru for us with a dead car in the middle of Charlotte. Thanks to the team here! More

by sbrowne3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Sonnenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

September 05, 2023

Happy you were able to get me in on short notice. Disappointed that was only notified through email the service estimate was ready instead of a call or text. More

by kwonging
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. We would like to work towards a resolution, so if you are willing, please reach out to us at (704) 896-3800 to discuss this further.

September 05, 2023

These folks went above and beyond to find a discontinued part (driver side window regulator motor) for my 2009 Dodge RAM 1500. They even provided me with a loaner truck. More

by jasben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

September 05, 2023

We had a vehicle that wouldn't start, and had given us a couple starting issues. The downgrade from 5 to 4 is primarily that they couldn't take it right away (it wouldn't start! that means no vehicle) and d More

by james.deb.h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Sep 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello James, we appreciate you taking the time to leave us this feedback. We would like to work towards a resolution, so if you are willing, please reach out to us at (704) 896-3800 to discuss this further.

September 05, 2023

Overall Great experience! Jacob was super helpful and very professional. I will definitely recommend Lake Norman Chrysler Dodge Jeep Ram to anyone! More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Amanda, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

September 04, 2023

Everyone at this facility was amazing! Thank you for all your help and assistance. I know it is sales but they did it well. More genuine. More

by kellingson68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cauble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanisha Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamal
Sep 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

September 04, 2023

Visit went well and timely. The young lady who handled my service. I will contact her when scheduling my next service. More

by lwalthalltc
Recommend Dealer
Yes
Employees Worked With
Brea
Sep 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

September 04, 2023

We were from “UP NORTH” and been driving with an check engine light on since Delaware. It was Saturday of Labor Day weekend and Chuck got it done! Thank you for saving the day and getting us to co More

by sherricurria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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