Lake Norman Chrysler Jeep Dodge Ram - Service Center

Service department seems to always be on top of things. Nice large lobby and comfortable waiting area. Service always performed as expected. My only real commentary is around the availability of necess Nice large lobby and comfortable waiting area. Service always performed as expected. My only real commentary is around the availability of necessary parts - one for a recall and one for front tires. Recall - my truck was there May of last year for the recall but the parts were not available, and there was a question of whether the parts were available for this visit - turns out they were. Front tires for my 3500 had to be ordered from Charlotte. Just seems odd those wouldn't be very readily available. More

Most expensive oil change I’ve ever experienced! $91 after $10 coupon for a 2.0L engine. Must need money to pay for that fancy new building. I want be back! $91 after $10 coupon for a 2.0L engine. Must need money to pay for that fancy new building. I want be back! More

Honest, helpful and straightforward service group. I will be back for any service work that I require in the future I will be back for any service work that I require in the future More

Clean, responsive, and caring. The staff was helpful and descriptive in explaining the process. The charges for services were reasonable. The staff was helpful and descriptive in explaining the process. The charges for services were reasonable. More

Very professional and knowledgeable about my vehicle willing to go above and beyond what I had scheduled to have done they provided information about services that I need to in future I will not take my willing to go above and beyond what I had scheduled to have done they provided information about services that I need to in future I will not take my vehicle to any other dealership for any reason More

Great customer service, my service representative really took care of me! Very happy with my service! took care of me! Very happy with my service! More

Service rep was great to work with . Kept me informed of progress . Listen to customers concerns and provided high quality service. Kept me informed of progress . Listen to customers concerns and provided high quality service. More

Prompt, courtesy and skilled staff made for a seamless visit when arriving for an oil change. visit when arriving for an oil change. More

Lake Norman Chrysler Dodge Jeep Ram and (Nick Guidi) are the best, Nick took me through my problem step by step and guided me down the right path to get my Truck back as quick as possible, Thank you Nick the best, Nick took me through my problem step by step and guided me down the right path to get my Truck back as quick as possible, Thank you Nick More

This is a very very very very very every very very very fine dealership. Good fine dealership. Good More