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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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October 04, 2023

Kelley provided outstanding customer service and support! She had great communication and made sure everything was covered under my warranty and was done right. More

by rockyapollobill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelley
Oct 06, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! We hope to be of service to you again in the future. Best wishes, Lake Norman Chrysler Jeep Dodge

October 03, 2023

Kelley Murchie was so helpful. She gave me an estimated cost and time for my service and was right on the button. I really appreciate her help. More

by pgearls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley Murchie
Oct 04, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 03, 2023

Pleasant, diligent, attentive, organized, clear, and many other positive descriptions for this facility and staff. The one negative was that there is NO snacks offered More

by Joshargus18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noreen Ianniello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Dellorso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Curatolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 03, 2023

Everyone was super friendly and ready to help! They were very informative and thorough during my visit. More

by erinferre86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton , Gregg Herbst
Oct 04, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

October 02, 2023

Robert provided outstanding customer service. Definitely happy with the service provided. Has been a longstanding customer of yours. More

by church_v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Church_v, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2023

Friendly staff, clean comfortable waiting area with coffee drinks and snacks: washed my car After oil change as part of the service. More

by johnpeck71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2023

Great customer service, easy of getting in and out for the appointment. Fees discussed prior to any work being done. More

by Chanel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Chanel, thank you for taking the time to leave a review for us at Lake Norman Chrysler Jeep Dodge. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 02, 2023

Nick was very professional and helpful throughout my whole experience. They went above and beyond on my truck. More

by hornadayfamilyinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2023

The service was great and the service rep was very knowledgeable. Looking forward for my next service More

by delnayj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2023

I dropped my vehicle off. They changed the oil and rotated the tires. It was a smooth transaction. More

by keithallencook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

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