Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews
Call Service Center (704) 755-6596

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

Sort by
October 08, 2023

$1500 for a $200 part seems extreme. Charging a diagnostic fee but not giving me the specific results is dumb. More

by jalowe26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christa Cook
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Jalowe26, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you are willing to give us another chance, please reach out to us at (704) 896-3800 to speak to our manager, Brian Johnson, directly.

October 08, 2023

I took my jeep in for an oil change and tire rotation. I was told my oil plug was stripped - LKN jeep changed the oil last time. ( meaning they stripped it) Now every tire sensor is showing red. - More

by sfleming116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noreen Ianniello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Sfleming116, we're disappointed to hear of the negative experience you had at our location. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (704) 896-3800.

October 07, 2023

The staff is always friendly and attentive. The wait time is a bit long but the inside is clean and plenty of seating to work. More

by robinbrandt04
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your patience and sharing your experience and review.

October 07, 2023

great dealer and the service staff is spot on. will continue business here for my vehicle needs More

by jberry5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review

October 06, 2023

Great friendly service, usually not a long wait. Cost is still on the high end. More

by runningnpump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

October 06, 2023

Good service, good customer service, very clean dealership. Very knowledgeable, great communication. Great job teamwork More

by mbndon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mauney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noreen Ianniello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Dellorso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Curatolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 06, 2023

I was traveling from OH to SC and had a problem with my RAM. I stopped in and Nicholas took great care of me and had me back on the road quickly. Great service! More

by robertmerleconway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

October 05, 2023

good job on recall correction. scheduled appoint was at lunch hour.?? car cleaned. friendly staff. More

by gradywhite12239
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we appreciate your positive review about your recent experience with us! Until the next time we meet, take care!

October 04, 2023

Kelley was extremely friendly and professional. She did a great job of explaining the recommended service items for my vehicle. Service time was exactly as expected. More

by kthevis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley Murchie
Report | Print
Oct 06, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

October 04, 2023

The shuttle service is awesome. Good customer service also. Daniel was very thorough and accomodating More

by mdsnacks
Recommend Dealer
Yes
Employees Worked With
Dan Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

1
...
36
37
38
...
171