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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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October 12, 2023

100% attentive to the things I needed. Waiting area was nice with snacks and drinks. Complementary Wi-Fi is a nice touch. More

by jlgallo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

October 12, 2023

The dealership is great, and the people are friendly. The reason for my 4-star rating is that after my last visit (oil change, tire rotation, and recall repair), the next morning, my 2023 Grand Cherokee More

by shorttcutt84
Recommend Dealer
Yes
Employees Worked With
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Shorttcutt84, your satisfaction is our top priority. Our management team would like to discuss these concerns with you further to ensure you are confident in your vehicle. Please reach out to our Service Director, Brian Johnson, at 704-896-3800 to discuss this further.

October 12, 2023

Chuck did a great job. The new facility is great and I love the snacks in the waiting room. More

by lyndell.jeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Lyndell.jeter, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! If you have any further questions, please give us a call. We're always happy to help!

October 12, 2023

They were very timely with my repairs and staff was very friendly and helpful. Thanks More

by amycdean06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Amycdean06, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2023

We were very pleased with the friendliness of the staff. Overall a very good experience. More

by SVINTON22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Alexander
Oct 12, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 10, 2023

Fantastic service. ..they go above and beyond my expectations. I had a rattle in the sky roof and they immediately just replaced it. More

by chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Dellorso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dane Sonnenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Curatolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Chuck, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

October 10, 2023

Thanks Kelley, service person, for all your help with getting my Jeep in and out quickly! More

by KATIEDYE317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley
Oct 12, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

October 09, 2023

Nick was very professional very respectful and ensured that everything was properly repaired on our car. Thank you Nick. More

by yallahas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Yallahas, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Oct 11, 2023 -

yallahas responded

Thank you Nick and team. My car looks Brand New. Have a wonderful day. Thanks again.

October 09, 2023

Theyb always do a great job and are timely in their work. I would always recommend them! More

by DFAB180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

October 08, 2023

They found and fixed what was causing a noise underneath the wheel well and got my jeep back to me quickly! More

by tfarbolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

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