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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews
Call Service Center (704) 755-6596

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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October 16, 2023

Great customer service! Everything was explained very clearly to me. The waiting area was also very nice. More

by sunniepope223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

October 16, 2023

Nick was great as Always! ! Joel the Diesel mechanic was very thorough and efficient by getting my work truck back on the road More

by bulldogautotransportllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2023

The service department was quick to get my Jeep taken care of and me back on the road. More

by rogenasimons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I apologize I don’t know her name or see her picture.
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Oct 18, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 16, 2023

Great service friendly service agent and kept me informed and educated during entire process. Excellent job on my jeep More

by smurry14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 15, 2023

Efficient layout for service advisors. Comfortable waiting area for customers, although the music was a bit loud. Overall, clean location. More

by dhudanish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2023

Blown away by how well I was treated by everyone, no matter who I dealt with or spoke with. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi John! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

October 14, 2023

Every single time I’m there it’s at least two hours for an oil change, only complaint. More

by AHARRIS7878
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the employees name.
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Oct 16, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 14, 2023

Excellent Service from the Custom Shop! Job done to 100% satisfaction. A few delays caused by Parts Dept. But all 10's for everyone I dealt with one on one. Sal, Drew, Mike, even the mechan More

by safetyctre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Curatolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew and Mike Linger
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Oct 16, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

October 13, 2023

The new site is very nice. It was clean and comfortable. The service advisor was polite and helpful. More

by jlosco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

October 13, 2023

Brian Johnson quickly understood my concern and resolved the issue within 24 hours. Amazing! I have been doing business with the dealership for over 16 years. Because of the excellent service after the More

by r85874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! Please let us know if there is anything else we can do for you; we are more than happy to help!

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