Lake Norman Chrysler Jeep Dodge Ram - Service Center

Provided a thorough explanation of completed work. The area was clean and inviting, enjoyed the outdoor sitting area as an alternative to sitting inside. The area was clean and inviting, enjoyed the outdoor sitting area as an alternative to sitting inside. More

They didn't top off all fluids then manager calls and try to claim it has a leak of antifreeze because thermostat error came on rather then adding to come by and they'll finish the job. We were out of tow to claim it has a leak of antifreeze because thermostat error came on rather then adding to come by and they'll finish the job. We were out of town for the week and there wasn't a leak or we would have seen it in the garage. Never going back there and will buy our next Jeep somewhere else. More

Was very pleased with Dan. He took very good care of me and kept me informed on the process. He took very good care of me and kept me informed on the process. More

Delivered what was expected and provided a great experience. Clean and efficient and friendly service experience. Clean and efficient and friendly service More

3 hours for a oil change is really unacceptable and than did not wash the car which is part of there lake Norman perks. did not wash the car which is part of there lake Norman perks. More

The new facility was great but a little confusing at first - to know were to go, where to pull into. No signage to support drivers. first - to know were to go, where to pull into. No signage to support drivers. More

I was not happy that my windshield fluid will no longer squirt onto my windshield.  I guess I will have to take it somewhere to have it fixed.  Otherwise it was a good experience. squirt onto my windshield.  I guess I will have to take it somewhere to have it fixed.  Otherwise it was a good experience. More

Timely professional service . I arrived and was immediately greeted and informed of what my vehicle was due along with a plan on scheduled services moving forward. I was kept up I arrived and was immediately greeted and informed of what my vehicle was due along with a plan on scheduled services moving forward. I was kept updated throughout the process. More

I love it. Everybody that I have encounter has been very nice and helpful. They always get me out of there in a good amount of time. Everybody that I have encounter has been very nice and helpful. They always get me out of there in a good amount of time. More