Lake Norman Chrysler Jeep Dodge Ram - Service Center

My. Jeep was serviced at Steve White for oil change and alt battery inop. When they changed out my radio, the backup camera became intermittent. They st Jeep was serviced at Steve White for oil change and alt battery inop. When they changed out my radio, the backup camera became intermittent. They stated the my oversized tire on my tire rack stretched out my camera cable. They insisted to fix the problem, I would have to replace the complete wiring harness. ($850.00 plus labor to fix the problem they created). Lake Norman service dept determined the problem was the radio that Steve White installed. They took care of it and it now working well. Even though it’s an hour drive for me I will use Lake Norman service dept going forward. More

Your service was great and my representative I believe it with Steve was great but I thought it was overpriced for a small battery to operate the stop and go system almost $500 $479 even though you gave me a with Steve was great but I thought it was overpriced for a small battery to operate the stop and go system almost $500 $479 even though you gave me a 10% senior discount I made two and I thought I overpaid for that More

Dealer had my car for almost 9 months very poor service from Manager and service department I will never deal with this company ever again, very dissatisfied from Manager and service department I will never deal with this company ever again, very dissatisfied More

Lake Norman has always taken very good care of my jeep, very respectful and try to keep the wait at a low. I’ve never had any complaints with them. Brandon was my last customer care representative, he was very respectful and try to keep the wait at a low. I’ve never had any complaints with them. Brandon was my last customer care representative, he was great. More

New facility looks great and very efficient. I came in for regular oil change and rotation. And not much of a wait even without an appointment I came in for regular oil change and rotation. And not much of a wait even without an appointment More

Went to Lake Norman Chrysler Dodge Jeep RAM for a recall on turn signal not automatically turning off. Thomas Hopewell was very professional from start to end. Will definitely return if I need any more wor on turn signal not automatically turning off. Thomas Hopewell was very professional from start to end. Will definitely return if I need any more work done on my RAM. More

They are one of the good ones. ..Did exactly what they said they would do...keeper for me! ..Did exactly what they said they would do...keeper for me! More

Thoroughly cared for by personable rep, showed patience and kindness. Car completed in timely manner. and kindness. Car completed in timely manner. More

Had an outstanding update for my truck resolved and it was performed in a timely fashion. Service writer was able to get me back on the road in no time. was performed in a timely fashion. Service writer was able to get me back on the road in no time. More

Service department seems to always be on top of things. Nice large lobby and comfortable waiting area. Service always performed as expected. My only real commentary is around the availability of necess Nice large lobby and comfortable waiting area. Service always performed as expected. My only real commentary is around the availability of necessary parts - one for a recall and one for front tires. Recall - my truck was there May of last year for the recall but the parts were not available, and there was a question of whether the parts were available for this visit - turns out they were. Front tires for my 3500 had to be ordered from Charlotte. Just seems odd those wouldn't be very readily available. More