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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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November 11, 2023

We brought our 2023 Jeep in for 2 recalls and issues with Radio rebooting. All issues were fixed. Christa did a great job of keeping us informed of progress and we we were able to pick back up in the same da More

by JeffLoftin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Jeffloftin, thank you so much for your positive comments about Lake Norman Chrysler Jeep Dodge! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2023

Bri was absolutely one of the best service advisors I have ever had and that includes my Porsche and other brands. She is awesome and that is even though my part almost two weeks to come in. Thanks aga More

by tsgarrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Service dept
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

November 10, 2023

Polite and knowledgeable service manager who was extremely easy to work with and hospitable. Quick and easy oil change and tire rotation. Highly recommend. More

by 1987hmmwv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Tucker
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

All of us here at Lake Norman Chrysler Dodge Jeep Ram appreciate your positive feedback. Thank you for your business and we look forward to working with you in the future!

November 09, 2023

Absolutely best car buying experience ever! ! Great customer experience and service without any hassle and non sense!! More

by williamsw_13
Recommend Dealer
Yes
Employees Worked With
Jaliel
Dec 02, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We can't wait to see you again, have a great day.

November 09, 2023

Quick, efficient and friendly service. They realized I was under a time constraint and they worked with me. More

by smithkevin404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Smithkevin404, thank you so much for your positive comments about Lake Norman Chrysler Jeep Dodge! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2023

Great dealership ,took car in for issues and they got it taken care of that day More

by Lillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the review! We look forward to working with you in the future!

November 09, 2023

I had no interaction with the service department except they fixed the recall before I could take my new truck home More

by ken.brasington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the review! We look forward to working with you in the future!

November 09, 2023

This was the best experience I've had at a car dealership. Christa was very patient and super organized. She made sure I had accurate updates on my services. More

by jeshaynes01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Jeshaynes01, thank you so much for your positive comments about Lake Norman Chrysler Jeep Dodge! We hope to be of service to you again in the future. Best wishes, Lake Norman Chrysler Jeep Dodge

November 09, 2023

Very quick turn around after the exhaust manifolds arrived. Waited over a month for them to come in. All.good so far. More

by jason.primeauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Jason.primeauto! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Lake Norman Chrysler Jeep Dodge.

November 09, 2023

Very friendly staff! They very kind and knowledgeable about the vehicles they handle in the center. More

by swany4468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Swany4468, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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