Lake Norman Chrysler Jeep Dodge Ram - Service Center

Service was done to my expectations and people were courteous and well trained! I will be back when the need arises! Thank you Nick courteous and well trained! I will be back when the need arises! Thank you Nick More

Customer Service from the time I called to make my appt to the day of my service was by far the best I've experienced in a long time. to the day of my service was by far the best I've experienced in a long time. More

This dealer and it employees are very accommodating to your busy schedule. The employees are always eager to help and make your experience great. your busy schedule. The employees are always eager to help and make your experience great. More

Such great customer service. Nick got my car in quick for an oil change and they were able to take care of it in a timely manner Nick got my car in quick for an oil change and they were able to take care of it in a timely manner More

Thank you for servicing my vehicle. It was ready sooner than I expected. The only negative is my vehicle is lifted and large tires, so no free car wash for me. It was ready sooner than I expected. The only negative is my vehicle is lifted and large tires, so no free car wash for me. More

Good service tech felt well taken care of by her and she was good about tires was good about tires More

I had my State inspection completed during a previous service and the dealership forgot or neglected to submit it to the state, so I couldn't register my vehicle. I had to take my car back in to the dea service and the dealership forgot or neglected to submit it to the state, so I couldn't register my vehicle. I had to take my car back in to the dealership to have the inspection repeated, which of course they did for free. I had an appointment and was expecting they would get my car in and out in a hurry, but it took 1 1/2 hours. That is 1 1/2 hours of my life that I will not get back because I had to go repeat something the dealership messed up on. Good customer service would've been saying 'hey, we messed up the first time and this person has an appointment, so let's get her in and out to show her it was an anomaly and we have great customer service'. Nope. I'm giving two stars because the woman who help me was very nice. But other than that, the whole thing makes me angry. It is exactly reasons like this that people hate having work done at dealerships. More

My service and the person I interacted with was very professional, was interested in my needs as to service and time my available. professional, was interested in my needs as to service and time my available. More

Breanna was incredibly helpful and friendly! She was patient and thorough in explaining everything going on in my car. She was patient and thorough in explaining everything going on in my car. More

Jacob and Jason went out of their way to clear up a small difficulty we had with a module that had been ordered, received, but not replaced. They got me a rental car and the module was put in the next day. I difficulty we had with a module that had been ordered, received, but not replaced. They got me a rental car and the module was put in the next day. I was back in my car by mid-afternoon. I highly recommend this dealership. More