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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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November 19, 2023

Service was fine, The service representative was pleasant to work with and the service was completed in a timely manner. More

by geromeblackmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

November 19, 2023

Beautiful place, but very mis managed. It’s very much you get what you get from the service center. Tire rotation, forget about that… often over booked. Typical service appointment 3 hours More

by lukasjohn1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Gordon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Lukasjohn1210, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (704) 896-3800 to speak to our manager directly.

November 19, 2023

What a great job! Very professional. Always a great experience. Thank you!!!! Ok ok ok More

by lukebriningstool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 18, 2023

Don’t think I’ll return for services or new vehicle here. Last oil change service took well over 2hrs and zero consideration or concern was shown prior or during checkout after the service was completed. I c More

by steven.d.augustine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Dec 02, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Steven.d.augustine, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (704) 896-3800. We look forward to hearing from you.

November 17, 2023

Nice and clean location! Very friendly staff enjoyed the quick follow up and explanation of services More

by chrisashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 17, 2023

I had the pleasure of dealing with Chuck in the service department. He was fantastic. Probably the best customer service I’ve had in years and that is no exaggeration. More

by JK76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Please don't hesitate to reach out if there's anything additional we can do for you.

November 17, 2023

Was unfortunate that they were really busy that day and oil change took a long time. People were so nice we will definitely come back. More

by peterbutcher31
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're happy to help!

November 16, 2023

I love the new location. Everyone was courteous and helpful, very smooth visit. Keep up the good work! More

by rheaspets@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Rheaspets@yahoo.com, thank you so much for your positive comments about Lake Norman Chrysler Jeep Dodge! Thank you so much again for your feedback! We hope you have a great day!

November 16, 2023

Great service. Found my rattle on the first try. Great attitude and team. Would recommend More

by jzeszutek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Jzeszutek, thank you so much for your positive comments about Lake Norman Chrysler Jeep Dodge! We can't wait to see you again, have a great day.

November 15, 2023

Fast and great service. My part was warranteed and work was completed in an hour. More

by LOIACANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Loiacano, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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