Lake Norman Chrysler Jeep Dodge Ram - Service Center

I asked for a tire rotation while I had my car in for an oil change. Upon returning Kelley said they did not rotate the tires because I was in need of new tires. She said it would be a waste of money. She oil change. Upon returning Kelley said they did not rotate the tires because I was in need of new tires. She said it would be a waste of money. She could have called me and asked. I wanted them rotated. Also they were doing a ##point inspection. Cool. But they didn't check my tire pressure and I had to go and fill up my tires myself. Please do what you say you are going to do (tire pressure) and call if you think I don't need something that I wanted done (tire rotation). More

Polite and helpful. Chuck is always pleasant to work with. We will continue to have our vehicles serviced there. Chuck is always pleasant to work with. We will continue to have our vehicles serviced there. More

Chuck was amazing and the new dealership is beautiful and much closer to my house than Keffer in Charlotte much closer to my house than Keffer in Charlotte More

This dealership does exactly as you would expect. They have the customers well being and safety in mind, not to mention great service! Chuck has my back and goes above and beyond to satisfy his custo They have the customers well being and safety in mind, not to mention great service! Chuck has my back and goes above and beyond to satisfy his customers! More

Left with more things wrong. Had to get the jeep towed back at my expense. More lights were on then when I originally brought it in. The 2nd time I picked it up billing was incor Had to get the jeep towed back at my expense. More lights were on then when I originally brought it in. The 2nd time I picked it up billing was incorrect and help was not great at communication. Would not recommend as the price of service is far above other places. More

They were very clear and went as fast as they could to get me out. get me out. More

Great facility and great service. Despite being busy, the service rep kept me in the loop during a heavy service job for my 2015 Jeep. Despite being busy, the service rep kept me in the loop during a heavy service job for my 2015 Jeep. More

Great service environment, I waited over 2 hours for new tires to be placed on my vehicle when an appointment was made in advance. Not sure what was the delay. Nevertheless good service experience and env tires to be placed on my vehicle when an appointment was made in advance. Not sure what was the delay. Nevertheless good service experience and environment. More

First time visiting the new location and was very impressed!! Everything was taken care of beyond my expectations!! Great job! impressed!! Everything was taken care of beyond my expectations!! Great job! More

Communicated status of repair and provided recommendations on service options. Answered all questions about identified issues. recommendations on service options. Answered all questions about identified issues. More