Lake Norman Chrysler Jeep Dodge Ram - Service Center

Josh was very kind and friendly. He was very honest and informative. He explained what needs to be done to my car and helped guiding me to make the right choice. He was very honest and informative. He explained what needs to be done to my car and helped guiding me to make the right choice. More

My experience was good, however last time I got my oil checked my oil sensor was not reset. checked my oil sensor was not reset. More

It seemed very unorganized while I was there. I waited for quite awhile before I was helped for a scheduled service appointment and then when I received a text that my vehicle was ready I again h I waited for quite awhile before I was helped for a scheduled service appointment and then when I received a text that my vehicle was ready I again had to wait forever to be helped only for the employee that helped me to have to hunt down my keys and receipt because the girl that helped me originally was nowhere to be found. My tires also had less air in them when I left than they did when I arrived. Once my 4 free services are up I will likely go elsewhere. More

I was very impressed with how quickly I was able to get my vehicle serviced especially at the last minute before a major holiday!! my vehicle serviced especially at the last minute before a major holiday!! More

Absolutely Beautiful Facility, New to the area and Wow! !! Great communication throughout the entire process. !! Great communication throughout the entire process. More

Mike and Brayden at Carolina Customs are literally the most amazing guys to work with. The Jeep I brought in is one of 4 that I currently own and one of approx 12 I've owned in my adult life. They solve most amazing guys to work with. The Jeep I brought in is one of 4 that I currently own and one of approx 12 I've owned in my adult life. They solved a problem that came up suddenly just as they always do. I try to always take my vehicles to this location as I feel there are two people in the normal service dept that are dishonest, and always try to screw me over. More

Quick and convenient service Lake Norman Jeep was able to fit us in quickly and communicated throughout the process. to fit us in quickly and communicated throughout the process. More

Excellent experience with the Lake Norman Chrysler Dodge Jeep Ram service dept. They were more than willing to accommodate on an unscheduled appointment. Jeep Ram service dept. They were more than willing to accommodate on an unscheduled appointment. More

It took 3 full days to service my vehicle. They emailed me with an estimate but the email was incorrect. No one followed up with me to see if I received the email. It was not until I called to They emailed me with an estimate but the email was incorrect. No one followed up with me to see if I received the email. It was not until I called to check status that they started moving. I will never go back. More

Had great service. Thermostat went out and it was fixed and I drove vehicle home that day Thermostat went out and it was fixed and I drove vehicle home that day More