Lake Norman Chrysler Jeep Dodge Ram - Service Center

Fabulous service dept!!! Terry Naranch is excellent to deal with, extremely knowledgeable and gives way above average service. Russell Hasbrook has performed extensive work on my vehicles and friends and deal with, extremely knowledgeable and gives way above average service. Russell Hasbrook has performed extensive work on my vehicles and friends and always does an EXCELLENT job. He has rebuilt heads, rebuilt transmissions for friends I referred there, aa well as repairing virtually every system in one car or another of mine throughout the years. The combo of Terry and Russell makes dealing with repairs and maintenance stress free and worry free. I drive extensively and keep cars much longer than most. The service department is second to none, and I recommend them unconditionally. Dr Charles Cangemi Mooresville More

I am completely satisfied how your service director Robin personally handled my service situation from start to finish. He did so professionally and on time. personally handled my service situation from start to finish. He did so professionally and on time. More

Terry at Lake Norman tells it to you straight. He doesn't sell work that I don't need and I trust him completely. He is always courteous and respectful and cares about my concerns and feelings. Ver doesn't sell work that I don't need and I trust him completely. He is always courteous and respectful and cares about my concerns and feelings. Very professional. More

The owner of the dealership is a pleasure to work with and provided the best customer service. I will be returning to the dealership knowing the way he handles his business! and provided the best customer service. I will be returning to the dealership knowing the way he handles his business! More

Easy to work with, excellent service. Goes over and beyond to answer questions, service or advice when it comes to car care. I recommend them to all friends and family. Trustworthy and dependable. The beyond to answer questions, service or advice when it comes to car care. I recommend them to all friends and family. Trustworthy and dependable. The only place I will go to buy or service any of my vehicles. More

Terry is an awesome guy to deal with. He is very friendly and always goes the extra mile to make me feel like family. He is the reason why I use this dealership. It's nice to always know he's there to help w and always goes the extra mile to make me feel like family. He is the reason why I use this dealership. It's nice to always know he's there to help when my vehicle needs serviced. George Heck More

I was over charge for the part on my transmission. Service advisor told me inform me that I was charge more because they had to go to another dealer to pick it up. My transmission was overfill, now my Service advisor told me inform me that I was charge more because they had to go to another dealer to pick it up. My transmission was overfill, now my transmission still have issues. More

Andrew was a great help with my truck. Because of him, I will continue to keep coming back to Lake Norman Dodge. He was exceptional. will continue to keep coming back to Lake Norman Dodge. He was exceptional. More

It was great working with Frank, Sparrow (Parts Department), I upgraded the cloth seats in my 2014 Grand Cherokee Laredo. I never went to the dealership to meet Frank. We communicated via email. I Department), I upgraded the cloth seats in my 2014 Grand Cherokee Laredo. I never went to the dealership to meet Frank. We communicated via email. I designed my seats on the Katskin website and emailed Frank a picture and that is all he had to work with. Frank made my experience nice and easy. He was always polite and answered any questions or concerns I had. I really enjoyed working with this gentlemen, he made me a happy customer. More

Stopped in to get an oil change and ended up leasing a new Chrysler 300 SRT8. Oil change was done for free and I had a rare and fast new SRT8 for a great lease payment. Jamie and Russell were great to dea new Chrysler 300 SRT8. Oil change was done for free and I had a rare and fast new SRT8 for a great lease payment. Jamie and Russell were great to deal with--no games or secrets just a great and low stress lease on a hard to find car. Free tires and car washes for the entire lease period--what's not to like. Dr. Dave More