Lake Norman Chrysler Jeep Dodge Ram - Service Center

Jordan was very responsive and helpful through the process. Love the new facilities and focus on service experience process. Love the new facilities and focus on service experience More

Staff was courteous and professional. Appreciated the beverages and snacks available to us while waiting in the lounge area. Only issue was the price of the air filters which seemed hig Appreciated the beverages and snacks available to us while waiting in the lounge area. Only issue was the price of the air filters which seemed high. More

The new building is beautiful! Service was excellent and done sooner than expected. Great service! Service was excellent and done sooner than expected. Great service! More

Did what they were supposed to. Seems like the tech left off some important documentation on the repair order and that delayed the advisor in closing my paper work out and I got con Seems like the tech left off some important documentation on the repair order and that delayed the advisor in closing my paper work out and I got confusing emails about the status of my vehicle but the dealership was beautiful and the staff was friendly. More

Chuck was so helpful and honest! Highly recommend his services. The dealership was clean and they were very thoughtful in their approach Highly recommend his services. The dealership was clean and they were very thoughtful in their approach More

Had a wonderful experience the day I purchased my vehicle. Joe was a great salesman. We are also working with the service department and Jacob has been great. vehicle. Joe was a great salesman. We are also working with the service department and Jacob has been great. More

Nice service department they were a little slow about getting service done also more expensive getting service done also more expensive More

The dealership was very clean and professional. Gary and staff were great to work with. Gary went the extra mile to remove parts from my trade and get the tint installed into my new truck ASAP. I c Gary and staff were great to work with. Gary went the extra mile to remove parts from my trade and get the tint installed into my new truck ASAP. I could tell he had been working some long hard hours but he didnt let that stop him from delivering a great experience for me. I highly recommend Gary. He's honest and will work hard to meet the needs of his customer! I do think the staff who work there all day should have a say in the music that is played maybe like a voting system. Im sure that would help keep that energy high! More

They are a very nice staff to deal with and are very knowledgeable on there products knowledgeable on there products More

I purchased my Jeep at this dealership 6. 5 years ago and have serviced it exclusively there. Prior experience when Ty was working there was excellent. This past visit was far too slow for a p 5 years ago and have serviced it exclusively there. Prior experience when Ty was working there was excellent. This past visit was far too slow for a pre-diagnosed issue and a scheduled visit. No explanation given. Took (4) hours to swap out a thermostat and oil change despite first appointment of the morning. More