Lake Norman Chrysler Jeep Dodge Ram - Service Center

Came in for an oil change and tire rotation and left driving a shake weight. After I left the lot I had to come back at which point they told me I would have had to ask for a tire balance as well, thou driving a shake weight. After I left the lot I had to come back at which point they told me I would have had to ask for a tire balance as well, thought they would suggest that rather than let me drive off the lot thinking I was going to die. More

Mt first time there and I was impressed with their professionalism and I was very satisfied with my service. professionalism and I was very satisfied with my service. More

I was very pleased with the service provided by Christa Cook and her assistant. I'm sorry that I don't remember his name but he was the one that checked the car in and did a thorough inspection and pointed Cook and her assistant. I'm sorry that I don't remember his name but he was the one that checked the car in and did a thorough inspection and pointed out an issue with our front bumper that we were unaware of and which the service department was able to fix. More

I recommend Lake Norman Jeep service and have always been satisfied with the work there. satisfied with the work there. More

New service location is in progress of becoming state of the art! Great communication on status of repair. the art! Great communication on status of repair. More

overall was a good experience, chuck was very helpful and informative throughout. I will definitely bring my vehicle back the next time it needs service. informative throughout. I will definitely bring my vehicle back the next time it needs service. More

I was disappointed with the overall service. When I arrived I had to wait ten minutes for someone to even engage me. There was no one at the counter. Upon leaving no one reviewed the health re When I arrived I had to wait ten minutes for someone to even engage me. There was no one at the counter. Upon leaving no one reviewed the health report with me. Had I known the tire tread was slow and I needed a new rear windshield wiper I likely would have purchased them. The text with the assessment arrived as I was driving away. Also, I was text that my car was ready and when I came to the service desk I was I had to wait for the woman who was “checking” out my car. I waited nearly 15 minutes. I can appreciate when things are busy I need to wait but the service center was not busy. I was really disappointed in the service and may seek a dealership closer to me moving forward. More

Josh was very nice and helpful. They were very thorough with my car and fixed all of the problems they found. I am very happy with their service! They were very thorough with my car and fixed all of the problems they found. I am very happy with their service! More

It’s not only beautiful it’s very efficient and employees are very welcoming and courteous. are very welcoming and courteous. More

Jordan Reedy greeted me in the service area and took great care of me. I needed new tires before my inspection for new tags and he ordered them snd had them installed the next day. Then my inspection wa great care of me. I needed new tires before my inspection for new tags and he ordered them snd had them installed the next day. Then my inspection was completed and I was on my way. He explained everything to me snd checked on me as I was waiting. More