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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews
Call Service Center (704) 755-6596

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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February 04, 2023

Great customer service. I was please that they were able to get my tires and get them installed in a timely manner More

by mike@ame-pc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gall, nick
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Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 03, 2023

This is the 2nd time I’ve had an issue. .This time I got a call 2 days after my service that they forgot to put my fender clips in..courteous but xxxx why is this happening..sloppy! More

by dawnkasdorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Conner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for servicing your Jeep with us. I would like to take a moment to send my gratitude for taking the time to voice your opinion regarding your experience. We appreciate all comments as it helps us highlight what we need to improve on to better serve you in the future and what we are doing correctly to maintain the quality of the brand. We always strive to delight and satisfy our guests and it’s disappointing to hear about your experience, rest assured your comments have been shared with our team accordingly.

February 03, 2023

Servicing was great! I was in and out in a little over an hour! Also patched a tire that was leaking air! All good! More

by OLIVIAMJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin
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Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 03, 2023

The Check engine light came on the day after I got the vehicle back. This is the 2nd time I had the vehicle in the shop in 2 weeks. More

by johnstuenkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Preston
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review, John. We sincerely apologize for the disappointment and inconveniences you have experience while dealing with our service department. Our Service Management team will be reaching out shortly to have this issue resolved for you as soon as possible.

February 02, 2023

Service was performed quickly and efficiently; I was communicated with in a friendly and professional manner. I will continue to have my vehicle serviced here. More

by jcdsob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
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Feb 02, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for a great review of your experience with our Service Department! We look forward to working with you more in the future!

February 02, 2023

My rep, Devon, was very helpful and accommodating. He gave me input as to what was needed. I thought he was thorough! He made my visit pleasant. More

by KCCCARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 02, 2023

always easy! ! fast, friendly and they go the extra mile to get your business. I will be back! More

by adamwaynerickett
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Stephanie Diaz
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Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 02, 2023

The work was done in a timely manner and at the previously agreed to price. Thank you, More

by la96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 02, 2023

They did an excellent job. Everything was done well, on time, and so far without any problems. More

by larryide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 01, 2023

Service writer was very friendly and informative. Work was done in a reasonable amount of time. Enjoy the complimentary coffee and browsing showroom. More

by seanburns4425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin
Report | Print
Feb 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review!

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