Lake Norman Chrysler Jeep Dodge Ram - Service Center

Excellent service would highly recommend. They we’re extremely helpful getting me back on the road They we’re extremely helpful getting me back on the road More

As always, great experience, top-notch employees always willing to help and always willing to explain the problem down to the details willing to help and always willing to explain the problem down to the details More

Your Service has definitely gotten better in the past few month, Thanks to Ty. Keep up the good work. month, Thanks to Ty. Keep up the good work. More

I have been to the Commercial part a handful of times. The guys are always friendly and helpful. The Technicians will come out and talk to you as well. All around hands down amazing place! The guys are always friendly and helpful. The Technicians will come out and talk to you as well. All around hands down amazing place! More

Did not have a compatible loaner vehicle was told that there were no others available, but when I complain that I didn’t have a compatible adapter, there were at least five cars other than the one they or there were no others available, but when I complain that I didn’t have a compatible adapter, there were at least five cars other than the one they originally gave me, so not honest. There were still a few small scratches in the areas that should have been taken care of. More

Everyone at dealer was helpful. The jeep/Chrysler care call center was clueless. Left hand didn't know what the right hand was doing The jeep/Chrysler care call center was clueless. Left hand didn't know what the right hand was doing More

Chuck the rep. and Damonte the mechanic were professional very well pleased .and done good. and Damonte the mechanic were professional very well pleased .and done good. More

I went here after talking with John Cauble about what I was looking for. The first time I had been here and it was absolutely incredible! When I got there, John Cauble connected me with Tony Reid a sales was looking for. The first time I had been here and it was absolutely incredible! When I got there, John Cauble connected me with Tony Reid a salesman. Tony took me out on the lot to look at several vehicles. Wound up getting the 2nd Chrysler 300 out of the showroom. It was the absolute fastest time in dealing here at this dealership with Tony Reid and John Cauble, then any other dealership I have ever dealt with. When I seen the 2022 Chrysler 300 in the show room I told Tony Reid, this is the one and he immediately got to work on it. Next thing I knew I was signing the paper work with John Cauble and after that the car was sitting outside waiting on me to get in and come home! After the way I was treated during the sale and afterwards I will def. be back for when it is time to get another vehicle! You all were Absolutely Great in every which way and know how to get things done quick and easy then any other dealership I have dealt with, please keep up the great job you all do when one comes through the door! :0) The service department is great as well. The only thing I would say that could be better in the service department is when my vehicle came out it sat there for at least a good 15 to 20 mins before I was notified it was ready. Please make this time a little shorter if it all possible! Thanks! :0) More

I am on my fourth car from Lake Norman CJD, that should tell you all you need to know. tell you all you need to know. More

Adam was great in helping me figure out what parts I needed and remembered me and my request when I showed up. I appreciated the personalized service. needed and remembered me and my request when I showed up. I appreciated the personalized service. More