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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews
Call Service Center (704) 755-6596

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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March 17, 2023

Great experience friendly staff. Very proficient. I was in and out for a maintenance and received top notch service. More

by rluttrell2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin
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Mar 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

March 17, 2023

It would be nice if it was a little bit faster but I understand they’re very busy More

by jplive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin
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Mar 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest feedback. We will will be sure to work with our team on speed and efficiency for a better experience during your next visit. Thank you!

March 17, 2023

Dealership has excellent service department and my service advisor was excellent parts department not that good More

by josephcataldi50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

March 17, 2023

Great experience, very efficient and effective, however my speedometer was in KM/H vs. MPH More

by SCOTTBRYAN08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review and feedback! We will be sure to discuss with our team to ensure that all vehicles are returned with the same settings as they arrive with.

March 17, 2023

Waiting forever to receive a warranty cancelation refund. I've been through this process several times before at other dealerships and it's never taking so long More

by ERICSTJOHN.ARBYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whitney Evans
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Mr. St John, as we have been in close contact, I'm sure you are aware that we are waiting for the refund from the warranty company. Please rest assured that once we receive your refund we will issue your check immediately. We apologize that this experience has taken longer than you expected. Thank you for your patience. -Whitney Evans

March 17, 2023

I took my car into service for an oil change and an inspection. I was taken right away and received my car back in about a half hour. Speedy and competent service! While I was waiting, I checked out More

by dorothy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin, Paul Presta
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Mar 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

March 16, 2023

Everything always goes great when I have my truck serviced at this dealership they are very great to work with. More

by GREGCOOPER751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas
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Mar 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

March 15, 2023

Overall great experience. Fast, friendly, and communicated well. The person that checked me in was very friendly and personable More

by 421MCDUFFIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin
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Mar 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

March 15, 2023

Always a friendly dealership to go to. Highly recommend. The wait time is no more than a minute. More

by john.unam93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin
Report | Print
Mar 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

March 15, 2023

Whichever vehicle you are looking for, this dealership will get it for you! Such great variety of vehicles to choose from! More

by queenswpandrestoration
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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