Lake Norman Chrysler Jeep Dodge Ram - Service Center

Chuck was our service representative and as always he did an outstanding job. The dealership staff is always friendly and helpful. an outstanding job. The dealership staff is always friendly and helpful. More

Christa Cook was very professional, service work was completed before I anticipated, all staff at dealer were pleasant and friendly. completed before I anticipated, all staff at dealer were pleasant and friendly. More

Total rip-off, $850 to replace batteries. I couldn’t take the vehicle to anyone else after I found out how expensive it would be, because it wouldn’t start. Rest assured I will never use you I couldn’t take the vehicle to anyone else after I found out how expensive it would be, because it wouldn’t start. Rest assured I will never use your service department again. More

Jacob was extremely patient and understanding with what I had going on. Top notch service and should be rewarded. had going on. Top notch service and should be rewarded. More

A good experience all around. All of the staff was friendly and attentive to not only me but to everyone coming into the service department. The wait area is clean and the coffe All of the staff was friendly and attentive to not only me but to everyone coming into the service department. The wait area is clean and the coffee and snacks are GREAT!!! And, the little Compass came out sparkling clean. More

Service manager was great. Transportation to and from appointment was excellent thanks so much. Have a wonderful day Transportation to and from appointment was excellent thanks so much. Have a wonderful day More

Customer service and service department unprofessional and I will never bring my vehicle back. My vehicle wasn’t fixed was told it was fixed before I could get home I was having the same issues and I will never bring my vehicle back. My vehicle wasn’t fixed was told it was fixed before I could get home I was having the same issues More

Always treated with respect and with a sense of urgency at this dealership. Highly recommended at this dealership. Highly recommended More

Chuck is my favorite service guy. Keeps me informed at all times. I choose him every time I can Keeps me informed at all times. I choose him every time I can More

Still waiting on the sales manager to call me back. I bought a 2020 Jeep Wrangler 2.5 months ago and we continue to have issues requiring repairs (rotors and battery) that should have been detected up I bought a 2020 Jeep Wrangler 2.5 months ago and we continue to have issues requiring repairs (rotors and battery) that should have been detected upon purchasing the vehicle. I am frustrated by my experience and am not getting a call back. That was my second Jeep purchased at this location and will certainly be my last. More