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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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March 21, 2023

Everything was very professional and a head of schedule. He called while looking at the Jeep to make recommendations that I appreciated. More

by melissa.harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

March 20, 2023

I had a great experience with this dealership service department. They had my car looked at and back to me as soon as possible. More

by ginbuster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
Mar 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! We look forward to working with you more in the future!

March 20, 2023

Service is great very helpful kind attention to details completed on time like promised over all good More

by mark@mandjstucco.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! We look forward to working with you more in the future.

March 20, 2023

The excellent service started with Christina on the phone at the beginning to the follow-up call checking to make sure everything was OK and everything in between. More

by BMCSJEFFC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin
Mar 21, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

March 20, 2023

Aside from having to wait multiple hours, the issue with my vehicle was unresolved & made worse. I basically spent $500 for diagnostics. More

by cam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Conner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the honest review. We would like to learn more about this experience. Please reach out to our customer relations team at hsmith@lakenormanchrysler.com

March 19, 2023

Excellent service and great people TY went out of his way to help me and my vehicle More

by thompsontodd5751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty was very help with my vehicle service
Mar 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

March 19, 2023

The Service Manager stepped up in a tough situation. We are thankful and appreciative of what he did for us. Future customer for sure Kirby More

by kirby.honeycutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! We look forward to working with you more in the future!

March 19, 2023

Thank you for taking care of my service issues with our Jeep Wrangler, good customer and automative service More

by thepatriotwagon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carnahan
Mar 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

March 18, 2023

Professional, Clean, Convenient, Responsive, Informative, Caring, Knowledgeable, Flexible, Service Oriented, Trust Worthy, Time Conscious, Exceptional More

by DJGREENE30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

March 18, 2023

Thanks so much it was great experience. Thanks to Christa and other employees with answering my questions More

by majid.arabgol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa
Mar 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

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