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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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December 26, 2023

My experience was good and I was given a ride to and from my home which I appreciate. (I work from home). More

by CCASSWELSH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again soon

December 25, 2023

The waiting area was very nice. The workers were friendly and helpful in keeping me updated on the timeline of my service. More

by bmazzola7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again soon

December 25, 2023

Excellent service on 2023 Dodge Ram 3500. Nick and everyone there was awesome. I Will continue to go back. More

by shedmove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

All of us here at Lake Norman Chrysler Dodge Jeep Ram appreciate your positive feedback. Thank you for your business and we look forward to working with you in the future!

December 25, 2023

The entire process, and working with the service advisor, was superior to any other dealer experience I have had. More

by goatcki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Sonnenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the review! We look forward to working with you in the future!

December 25, 2023

Went for an oil change and recall. They kept my Wagoneer for almost three months. Never fixed the creeping noise or the broken tailgate. Managers don’t call you back. They try to low b More

by Cam kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Preston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gordon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for your negative experience. We would like to learn more and work towards a resolution with you. Please reach out to our customer service manager, Claudia Soto, at csoto@parksautogroup.com

December 24, 2023

I was very impressed with the good level of service and the friendly staff here. More

by lope_21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juwan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave an excellent rating. We can’t wait to have you back at Lake Norman Chrysler Dodge Jeep Ram!

December 24, 2023

Chuck has always gone the extra mile to offer great service. Chuck went to the parts department and personally found a part they said was not there. More

by wheelexpert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

December 23, 2023

The new facilities are great and makes waiting for services more enjoyable. Would highly recommend! More

by wjp1290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the review! We look forward to working with you in the future!

December 23, 2023

Every thing was done as promised. The waiting room was clean and we’ll light and comfortable to relax in More

by j.dickey27
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Stone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the review! We look forward to working with you in the future!

December 23, 2023

I was there for an oil change. Not much else to say so just trying to hit my word min More

by tyler.tinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a rating. We can’t wait to have you back at Lake Norman Chrysler Dodge Jeep Ram!

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