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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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March 30, 2023

Lake Norman is always providing top customer service whenever I bring my Jeep in. They listen to my concerns and resolve them with quality and efficiency. More

by staryeyd24
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 30, 2023

The excellent service from this dealership keeps me coming back even though it is not the closest dealership. They treat me like a valued customer and do a great job communicating what is needed and wh More

by topmary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mauney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 30, 2023

Everything was great, on time and just as I was promised it would be. Thank you. More

by im22773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 30, 2023

Jacob was outstanding, I am handicapped and he made sure I was taken care of while I waited and brought my Jeep right to the door for me. This is may third Jeep I have bought from Lake Norman and the servi More

by jmcneely0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Sep 15, 2023 -

jmcneely0 responded

Christa carried on the excellent customer service I have always received at Lake Norman. Her personal attention to my request and great attitude shows what a great team Lake Norman has.

March 30, 2023

On arrival of your establishment we experienced a very nice hospitality crew whom excited us with refreshments and something to drink. We really appreciated the hospitality. Gerald & Tanya Derry More

by gddinvestors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noreen Ianniello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Dellorso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hardin
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 30, 2023

They were able to handle everything with my warranty Much made it easy on me. More

by yasminsharvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 30, 2023

very professional, kept me updates on everything. and returned my calls. very happy with my service there More

by blowncirquit3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 30, 2023

Jacob is my go to service advisor. Even when things were going sideways with my Jeep leaking he is always honest and professional. More

by alyssaerin0923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 29, 2023

Service advisor was very helpful. The tech found problem and got it fixed. Only took a week and was expected to take a month. More

by MICHAEL81481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 29, 2023

Ty Murrell did a great service again! He kept me informed, updated and even asked if I wanted snacks & a drink. Well done Ty! More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Murrell
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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