Lake Norman Chrysler Jeep Dodge Ram - Service Center

Sal and his crew at the service center went above and beyond. I bought a new to me 2021 compass that started having some sensor issues right off the lot. Sometimes these things happen. Everyone’s heard h beyond. I bought a new to me 2021 compass that started having some sensor issues right off the lot. Sometimes these things happen. Everyone’s heard horror stories about haggling with car dealerships, so I was worried I’d have to arm wrestle about getting all the repairs done. With this crew, I had nothing to worry about. They took the car in no questions asked, and worked on it 3 separate times until they got it right. They were super sleuths to figure out the ultimate issue, they hooked me up with 2 different rental cars, and got me rolling in a new to me car that I love and have regrets about buying. It was simple, upfront, and straight forward experience. Great work, excellent customer service. Grateful to Sal and his crew, and will recommend them every time. More

Chuck Connor and the rest of the service team did a great job. Also, the waiting area was clean and had coffee and water available. job. Also, the waiting area was clean and had coffee and water available. More

Lake Norman CDJR always exceeds our expectations with both car buying and service. They do a great job! both car buying and service. They do a great job! More

Fast, informative and extremely pleasant experience. They were ready for me at my appointment time. And I waited less than an hour for the service. The waiting room was comfortable. And all of the staff They were ready for me at my appointment time. And I waited less than an hour for the service. The waiting room was comfortable. And all of the staff were polite and helpful. More

Carolina customs took 4 weeks only to tell me window wispy noise are common on Toyota Camrys. Every time i called they would tell me they would call me back and sometimes never did. Do not recommend ser wispy noise are common on Toyota Camrys. Every time i called they would tell me they would call me back and sometimes never did. Do not recommend service there for used cars More

We have supported this dealership for years and have always appreciated how they treat their customers. always appreciated how they treat their customers. More

Always great service at Lake Norman Chrysler Dodge Jeep Ram. I moved to the area after buying my Jeep Wrangler in another state, and everyone here has been so kind, patient, and helpful despite not being m Ram. I moved to the area after buying my Jeep Wrangler in another state, and everyone here has been so kind, patient, and helpful despite not being my original dealership. Highly recommend! More

LN Dodge has always been my dealership for service on my Challenger. Staff is always knowledgeable, very friendly and attentive. I have always gotten excellent service and a great. customer experience. I Challenger. Staff is always knowledgeable, very friendly and attentive. I have always gotten excellent service and a great. customer experience. I appreciate their consistent quality and friendly service. More

Friendly service and a nice little space for my kid to play while we waited. play while we waited. More

Took 6 months to repair and vehicle was returned to me filthy . They could have easily washed it to show at least a bit of compassion. Zero sympathy for the wait time …. “ we just have to wait for the pa filthy . They could have easily washed it to show at least a bit of compassion. Zero sympathy for the wait time …. “ we just have to wait for the parts” More