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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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April 07, 2023

This dealership has the worlds worst service department. I do not plan on visiting again. More

by sarah.evans78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Preston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gordon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the honest review. We would like to learn more about this experience. Please reach out to our customer relations team at wevans@lakenormanchrysler.com

April 07, 2023

The employees was very helpful and kind I've always been pleased with their work More

by ladykitkat03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 07, 2023

Have all my services done at this dealership. Have never had any problems until this service. All the fluids were not checked and filled. On the way home my car ran hot because it was low on engi More

by rsbass6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Stone
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

Nice job give me big deal nice castemer service bumper rear crack repair on time by email said anything needed information call me back More

by devaji1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 06, 2023

Nick couldn’t have taken better care of me. I’m really impressed with your company’s customer service. I’ll be coming back! More

by joshhawk1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick guido
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 06, 2023

Great experience from reception to completion. I appreciated my service needs being taken care of while I waited, and received regular progress update More

by scottrussell8361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 06, 2023

Very kind and understanding of the situation and was informative every step of the way More

by fussellaustin362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 05, 2023

Dealership is always friendly and helpful. The express oil change is convenient to use and have never had an issue on time. More

by TYLER.JACKSON06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 05, 2023

Employees were courteous. Came outside as soon as I arrived. Service was prompt. I was in and out for an oil change in about an hour, with 3 people ahead of me. More

by jiki.speaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 04, 2023

Sal and his team took care in a very timely manner of my truck and even performed the recalls while it was there. Great customer service guys!!! More

by leesparts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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