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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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April 20, 2023

Wonderful and very helpful with great communication and time management I would recommend them to anyone! More

by Jnr071995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 20, 2023

Excellent speedy service, pleasant personable service writer. Comfortable waiting area. Will definitely return here for my next Jeep More

by terrywwallace16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 20, 2023

Chuck was great! He told me what was going on with my truck and quickly got me back on the road. Thanks Chuck!! More

by leonardguy21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 19, 2023

The service people are all very knowledgeable and helpful. If they don’t know the answer to your question they will always find the answer before you leave. More

by jnket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Egan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Murrell
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 19, 2023

I had to return my vehicle 4 times for the same repairs. Simple brakes and rotors! More

by jdjohnson11281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christa Cook
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the honest review. We would like to learn more about this experience. Please reach out to our customer relations team at wevans@lakenormanchrysler.com

April 18, 2023

They were quick as they could be to get me in and out. We bought my new 2022 Jeep 2 dood Wrangler there. I am alway greeted with a smile. They will also follow up with you to see how your car is doing. Gr More

by lynn_fine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 18, 2023

the salesman was easy to work with and my vehicle was completed quickly. i will go back. More

by joelynch0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 18, 2023

Excellent customer service Jacob went out of his way to make my experience as convenient as possible More

by smb8453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 18, 2023

Tire rotation was completed. Luckily I looked through the service window and saw a chunk missing from the freshly rotated tire. It needed to be replaced. The issue was not identi More

by rntlguru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 17, 2023

Chuck kept me well informed of what my car needed and what the estimated cost would be. More

by jay_eckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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