Lake Norman Chrysler Jeep Dodge Ram - Service Center

They were very patient and persistent as they worked to fix an issue with my vehicle. fix an issue with my vehicle. More

The issue with my truck was made worse. After bringing the vehicle in I was told the issue could not be duplicated. Two days after I took the truck home, I received a call say my “radio par After bringing the vehicle in I was told the issue could not be duplicated. Two days after I took the truck home, I received a call say my “radio part” was in and that I needed to set up a repair. I brought it back to have the “radio part” installed and now the issue is even worse. More

Expensive visit but service was good as usual. Had to order a new tire, but it came in within a day, so met my expectations. Had to order a new tire, but it came in within a day, so met my expectations. More

I have been coming to this dealership for years. They are very pleasant and very professional. As always there was no surprise. The Service personal were Great. They are very pleasant and very professional. As always there was no surprise. The Service personal were Great. More

Erik was great to work with! He had the service techs jump on some issues I had right away He had the service techs jump on some issues I had right away More

Very friendly service staff. The staff was very helpful in getting my vehicle in and out in a timely manner. The staff was very helpful in getting my vehicle in and out in a timely manner. More

I just don’t appreciate the fact that I was lied to about what was being done to my jeep I was told the heads was being taken off and checked I no this was approved by my max care warranty because I talked t what was being done to my jeep I was told the heads was being taken off and checked I no this was approved by my max care warranty because I talked to them and they told me it was like a week ago but they had my jeep 2 months and said they found nothing wrong truth is they just don’t want to do warranty work cause it doesn’t pay as much. The day I picked it up made the same ticking noise on the work order when I picked it up was no head bolts or head gaskets which if ghe heads was off you would have to have new ones I run a garage and kinda no this stuff so now looks like a lawyer will get involved it’s just not right when they push this warranty on people and then when it’s time to use it they want stand behind it I can’t stand being lied to but iam not done yet stay away from jeeps period More

Fabulous staff. Quick work. I am extremely satisfied. Thank you for what you do. Happy customer. Quick work. I am extremely satisfied. Thank you for what you do. Happy customer. More

Great customer service and work was completely in a timely manner. I've always had good experiences at this dealership. timely manner. I've always had good experiences at this dealership. More

Very thorough got the job done quickly. Explained what I needed. Clean facility and great coffee! Explained what I needed. Clean facility and great coffee! More