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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews
Call Service Center (704) 755-6596

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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May 11, 2023

Service Advisor Kelley was great but everything else was -10 stars! Highly disappointed. Will never return. More

by ksnc21
Recommend Dealer
No
Employees Worked With
Kelley
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May 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the honest review. We would like to learn more about this experience. Please reach out to our customer relations team at wevans@lakenormanchrysler.com

May 11, 2023

Service is always handled well and for the most part in a timely manner. I did wait a little longer than expected in the line before speaking to a service representative as I had to go inside to find someone More

by Jhmgunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin
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May 11, 2023

Owen was great. Very professional and very helpful on my trade in and new purchase. More

by LBRIDGE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Baker
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May 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! Welcome to the Lake Norman Chrysler family!

May 11, 2023

Kelley was awesome and quickly helped me when I walked in. She had everything setup and finished before I knew it. Thanks for the great service! More

by taylortanya7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kelley@lakenormancdjr
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May 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! We look forward to working with you more in the future!

May 11, 2023

Great staff, easy to get what I need done and they knew exactly how to take care of my car!! Main reason why I always bring my Jeep here. More

by davss2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Curatolo
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May 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! We look forward to working with you in the future!

May 11, 2023

Standard Oil Change, Tire Rotation and Recall Service. They took a little to long to complete the service. More

by kklas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for letting us know about the extended wait time! We will relay this information and make changes!

May 10, 2023

Courteous, on time and dependable for all our car, Jeep and truck issues. Thank you More

by veronica.l.harrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Guidi
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Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 09, 2023

Salesman was great. Buying process was very smooth. Finance process was excellent. Got a great deal. More

by mark.myers82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juwan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vu Vo
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Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 09, 2023

Need some follow-up work done as the front bumper was removed to replace the radiator. The bumper was not reinstall correctly or has come loose on both sides. The other repairs were done completely but t More

by sonnyhe01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2023

Very good at their job. Make it a joy to do business with them. Will always come back More

by PLSPARROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noreen Ianniello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Egan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Dellorso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Curatolo, Nick Guidi, Mike Lingner
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Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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