Lake Norman Chrysler Jeep Dodge Ram - Service Center

Jacob was helpful, flexible, and informative throughout the process. Top notch customer service and a pleasant attitude to get the job and requests for information done quickly and thoroughly. the process. Top notch customer service and a pleasant attitude to get the job and requests for information done quickly and thoroughly. More

Great service and I appreciate the feedback on my vehicle factory notification. Thanks for a job well done and the professionalism of customer service. factory notification. Thanks for a job well done and the professionalism of customer service. More

I dropped my truck off early Chuck was extremely helpful and followed up promptly all in all wonderful experience and followed up promptly all in all wonderful experience More

Service writer parked my truck so it could be inspected by a service technician. Work was completed and the vehicle was washed in less than two hours. by a service technician. Work was completed and the vehicle was washed in less than two hours. More

Sal always does a fine job when we bring our Jeep in for service. I would highly recommend him. service. I would highly recommend him. More

It's always a pleasure to work with Chuck. I had the brake fluid, oil, and filters changed. It was pretty fast (1.5 hours) and I worked in the lounge. The wifi does not work so I had to use my I had the brake fluid, oil, and filters changed. It was pretty fast (1.5 hours) and I worked in the lounge. The wifi does not work so I had to use my hotspot. More

200x better service than offered at the Concord jeep. They took the time to actually review everything with me instead of rushing me out, explained everything in details, and made sure I was comfortable. They took the time to actually review everything with me instead of rushing me out, explained everything in details, and made sure I was comfortable. More

Oil change took over 2 hours and you cannot make an appointment and they will not give a time estimate. I addressed this with the representatives and they said the manager is responsible for the policy appointment and they will not give a time estimate. I addressed this with the representatives and they said the manager is responsible for the policy. Other vehicle services do not apply to this and I’ll continue to take my vehicle here for things other than oil/tire rotation. More

Timely, friendly and complete service. It been a good experience with my new car so far. It been a good experience with my new car so far. More

Convenient fast friendly service! What more can you ask for? I’ve always had a great experience with buying and service. What more can you ask for? I’ve always had a great experience with buying and service. More