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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews
Call Service Center (704) 755-6596

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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December 30, 2023

Great experience! I feel every comfortable here and never feel like I am being ripped off. More

by lori.frederick21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the review! We look forward to working with you in the future!

December 30, 2023

Great service! Very prompt and courteous. Always keeping me informed. Professional work done. All hardware put back where it belong. More

by goins.jf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again soon

December 30, 2023

Love the new location and building. Nice and clean and easy to get in and out of More

by johnnyk704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

December 30, 2023

Jacob was great as always took care of my needs quickly and in a fast time More

by coug27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Whitbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave an excellent rating. We can’t wait to have you back at Lake Norman Chrysler Dodge Jeep Ram!

December 30, 2023

They are so amazing ! ! Great service ! Smiling faces and very helpful!! They get my truck in an out quickly and talk with me on any findings an we get the repairs I need ! More

by freedomrider442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

All of us here at Lake Norman Chrysler Dodge Jeep Ram appreciate your positive feedback. Thank you for your business and we look forward to working with you in the future!

December 29, 2023

It was a good experience. The wait time was accurate and there were no surprises. The customer service was excellent. More

by diannekc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Straughn
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Dec 29, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again in the future!

December 29, 2023

I did not have an appointment but Christa was very helpful in getting my car serviced. The shuttle service is timely and efficient. The new waiting room is spacious. More

by mdsnacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again soon

December 29, 2023

Best Dealership around! We definitely recommend them to anyone in the market for a new vehicle. More

by tracielanierhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Wengel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Mosayebi, 5 stars
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Dec 30, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

All of us here at Lake Norman Chrysler Dodge Jeep Ram appreciate your positive feedback. Thank you for your business!

December 29, 2023

Dealership is very clean and accommodating. Everyone is very friendly and accomodating to your needs. More

by mgcormier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cauble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave an excellent rating. We can’t wait to have you back at Lake Norman Chrysler Dodge Jeep Ram!

December 29, 2023

I’m still having the same issue I took it in for oil or transmission fluid is leaking. More

by KBBARKSDALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for your negative experience. We would like to learn more and work towards a resolution with you. Please reach out to our customer service manager, Claudia Soto, at csoto@parksautogroup.com

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