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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews
Call Service Center (704) 755-6596

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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June 07, 2023

My car and time was used and I am having to take my car back. My Jeep is doing the same as before. I am having to take my Jeep back in. So, I'm not happy and inconvenienced. Also, there are no loaner cars More

by lnew35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for the inconveniences. We will be forwarding you concern to the Service Management team to have this addressed.

Jun 08, 2023 -

lnew35 responded

I hope this can be resolved, as I am being treated like I am a crazy lady. I am a very smart and educated Nurse.

June 05, 2023

Kelley was very helpful even though it was a very busy afternoon at the dealership . Every thing went smoothly and after a short wait we were on our way . More

by vivwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KELLEY MURCHIE
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Jun 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

June 02, 2023

Everyone was very kind and professional. Always a welcoming when I bring my vehicles here. More

by nic122878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

June 02, 2023

Kelley was awesome at helping me get my service completed and ensuring that I even got a car wash! More

by CHASESHARRISON123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley
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Jun 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

June 01, 2023

Maggie did a great job seeing this deal through completion! Well done! 2023 Ram 3500 More

by GREG@STABLEVENTURESLLC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review!

June 01, 2023

It was my first time there, took longer than planned. But it was a very pleasant experience More

by kjohnson2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review!

June 01, 2023

I had to reschedule twice, but they got me in quickly and took care of the recall issue. Very positive experience. More

by bankheadroad
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley
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Jun 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review!

June 01, 2023

Jacob Preston did a great job. He had me in & out. His service was great. More

by nancy.green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review!

June 01, 2023

Have dealt with this dealership for years. Customer oriented and usually accommodating will continue to be a customer More

by saleminnc0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Murchie
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Jun 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review!

June 01, 2023

Not at all happy with the service or how I was treated the last one I was at the dealership. Definitely will be taking to another Jeep dealership for service. More

by mchue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Conner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review. We have forward this to our Service Management team to have these concerns addressed.

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