Lake Norman Chrysler Dodge Jeep Ram

My 1st Jeep Jeff was very helpful and patient. He answered all of my questions and was upfront and honest with me. I LOVE my new Jeep Patriot! I will definitely Jeff was very helpful and patient. He answered all of my questions and was upfront and honest with me. I LOVE my new Jeep Patriot! I will definitely be returning to Lake Norman Jeep and requesting Jeff again! More

Randy was great! I came in to Lake Norman to trade in my Jeep Wrangler for Jeep Grand Cherokee. Randy was very helpful in showing me the options I had in my price rang I came in to Lake Norman to trade in my Jeep Wrangler for Jeep Grand Cherokee. Randy was very helpful in showing me the options I had in my price range. He explained everything about the car and was very knowledgable. I love my new Jeep and will be returning to Lake Norman for any future Jeep purchases! More

Great Service and Trustworthy Staff Let me start by saying that there are 2 Jeep dealerships closer to my house, yet I continue to drive 30 minutes to this one at Lake Norman because of Let me start by saying that there are 2 Jeep dealerships closer to my house, yet I continue to drive 30 minutes to this one at Lake Norman because of their friendly staff and quality service. I trust this staff to always give me a fair deal, which is not a common feeling when talking about car mechanics and car salesmen. I purchased my Jeep here new a couple of years ago and I still bring it in here for routine checks and oil changes. Recently, I began having some minor mechanical problems with a leak in my power steering rack. Despite being over my warranty, the service department rewarded my loyalty and took care of everything at no charge. Not only did they provide me with a loaner vehicle while mine was being serviced, but they were very transparent and accessible throughout the process. Many of my friends and family have had good experiences here as well, and based on other reviews I've read online, this is a pretty consistent theme across their entire customer base. More

Excellent Willie Brown was excellent!! He was knowledgeable, professional and friendly! I recommend him to anyone! He went over and beyond to make sure our Willie Brown was excellent!! He was knowledgeable, professional and friendly! I recommend him to anyone! He went over and beyond to make sure our visit was perfect More

A Great Car Buying Experience Tracey made the car buying experience stress free, he was also very knowable and helpful. My fiancé and I are very satisfied about our purchase. Tracey made the car buying experience stress free, he was also very knowable and helpful. My fiancé and I are very satisfied about our purchase. More

Fair and Honest Let me be honest, I find buying a vehicle from a dealer about as much fun as I find a trip to the dentist. With that said, these guys had the Wrangle Let me be honest, I find buying a vehicle from a dealer about as much fun as I find a trip to the dentist. With that said, these guys had the Wrangler I wanted which probably caused me to pay a little more than I wanted but I also think they made up for that by giving me a very fair price for my trade. My sales person earned his money that day with all of the back and forth I put him through, but at the end of it all I found everyone there to be fair and honest. I would recommend Brian Cramer and Lake Norman CJDR to any one looking to purchase a new or used vehicle. Mike D. More

Awesome experience I went to this dealer, as they had worked on my 2008 Wrangler 2 door. I heard they have a good reputation so I ventured over to look at the bigger 4 d I went to this dealer, as they had worked on my 2008 Wrangler 2 door. I heard they have a good reputation so I ventured over to look at the bigger 4 door Wrangler Unlimited. I really just went to browse but did need the space of the 4 door due to kids. I ran into Tracy Sherrill. Tracy was polite, courteous and professional. I actually found one I liked and bought it that day. Tracy worked me a good deal, at a good price, with absolutely no hassle at all. He went over and above what needed to be done, even when it came to prepping the vehicle for me. I will definitely look for him when I purchase another Mopar vehicle. Thanks Tracy...a lot. More

Military Order Was unable to pick up my already paid for vehicle for a week. Sales consultants and managers never returned calls despite my patience. I would never h Was unable to pick up my already paid for vehicle for a week. Sales consultants and managers never returned calls despite my patience. I would never have a vehicle delivered here again or do any business with this dealer, it has been my worst experience. More

Andrew Sciranko Service Advisor was outstanding! My 2010 Jeep Liberty has had a few issues (being kind) and Andrew has went far and above in every way to help resolve the issues and be a true profess My 2010 Jeep Liberty has had a few issues (being kind) and Andrew has went far and above in every way to help resolve the issues and be a true professional throughout the process. No manufacture produces the perfect automobile, but what can help future sales is a great service dept and most of all a great service advisor like Andrew to be far and honest with the customer. Thank you again for the great experience! More

New purchase I have purchased from Mark in the past, he's pretty up front and easy to work with. I came in ready to purchase new tires for my 2011 Charger and wal I have purchased from Mark in the past, he's pretty up front and easy to work with. I came in ready to purchase new tires for my 2011 Charger and walked out (or should I say drove out) with a new 100th anniversary edition Charger. Guess you could say he's one helluva salesman? This is the first time I've dealt with Christina and she was an absolute riot to work with. Explanation of everything, including my past purchase in which the finance guy told me one thing and was actually not true (my bad for not catching it). She went over everything. Will I be back for another purchase? I really hope not, but I've said that before, thinking my last purchase was my LAST! More