
Lake Keowee Ford
Seneca, SC
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Recommended highly From the time I called Steve about a truck for sale on the Internet to the time I picked it up they continued to exceeed my expectations Steve was g From the time I called Steve about a truck for sale on the Internet to the time I picked it up they continued to exceeed my expectations Steve was great to deal with everything he said he would do he did and more he followed through on every item and now a days that’s rare to find So thank you again for all your help More
Ruination of my new Transit Van They trashed the interior with dirty hands on the headliner and greasy shoes on the carpet. They were unable to repair the problems correctly and did They trashed the interior with dirty hands on the headliner and greasy shoes on the carpet. They were unable to repair the problems correctly and did not know the vehicle systems very well. The parts manager is the only shining star at Keowee Ford. More
Unacceptable service After oil change & tire rotation grease was left in cab & on wheels. Also, I have 2 issues which have not been resolved. One with setting a default in After oil change & tire rotation grease was left in cab & on wheels. Also, I have 2 issues which have not been resolved. One with setting a default instrument screen. The other issue involves setting default radio station. On most startups the radio comes up on some obscure "AM" station. This is not acceptable. More
Shop Here First! Quickest Purchase Ever! If I had been more decisive I'm sure I would have been in and out in record time. When I first inquired about a new F150 Kevin emailed me a quote inc If I had been more decisive I'm sure I would have been in and out in record time. When I first inquired about a new F150 Kevin emailed me a quote including a trade estimate in minutes. When I arrived at the dealership, Dylan was very patient as I looked at every truck they had available. When I made a selection, Stacy worked the numbers and I got a great deal. Because the dealership is about 1.5 hours from my home, he even sent a driver with documents that required my wife's signature. Aaron made the F&I experience pleasurable and never pressured me to buy any add-ons. In fact there was never any pressure throughout my entire experience. I've traded many, many vehicles and this was definitely one of my best experiences. More
In & Out This is my 1st review. The crew at Lake Keowee Ford were simply awesome. My wife and I drove 2.5 hrs. to the dealership. It was well worth it. When This is my 1st review. The crew at Lake Keowee Ford were simply awesome. My wife and I drove 2.5 hrs. to the dealership. It was well worth it. When we arrived the truck was out front cleaned and ready for a test drive. After a quick test drive we went inside to do the dreaded paper work. Went over the numbers and agreed on a price. The paper work was ready in no time. We signed the papers and were on our way home. Total time at the dealership was around 2 hrs. Overall one of the best truck buying experiences we have ever had. Do yourself a favor and check these guys out. JB More
Quick and Smooth Very professional but also very nice people. We knew what we wanted, they had it in stock and made the purchase quick and very enjoyable. Very professional but also very nice people. We knew what we wanted, they had it in stock and made the purchase quick and very enjoyable. Stacy made the finance experience professional and a country boy style that I could relate to. Dylan was very knowable about the truck. I drove 90 miles to see this crew. Thanks for everything Marshall Colvin More
Poor customer service I had to wait for rep to get to work he had a line waiting. Then I had to ask for my paperwork my car had been done for 10 minutes before I walked bac I had to wait for rep to get to work he had a line waiting. Then I had to ask for my paperwork my car had been done for 10 minutes before I walked back there and asked for it. When I called in for my appointment I said I had the works coupon and it was not applied so I had to ask for that to be fixed also. No one changed out my sticker for my windshield fit the next oil change mileage either. This is the 1st bad experience I’ve had with this service department. More
Worst service Dept ever After the first experience of you all not putting oil in my car... we weren’t going back. But, you gave us a free service... When I called to make the After the first experience of you all not putting oil in my car... we weren’t going back. But, you gave us a free service... When I called to make the appointment, you all said make it for 2pm... you will be the 1st car in after lunch... we got there at 1:30, and at 2:33... we got our keys from your guy at the desk and went home... His exact words were, “yeah, I don’t know what they are doing back there, here’s your keys, sorry.” We drove an hr to get there! We won’t be back, and we also tried the free car wash for life that was offered to us when we bought the car... It was blocked by a truck at both ends... so, yet another let down from your dealership. I mean, to send out this survey says a lot... You all had no communication that we didn’t even get our oil changed or did any manager try to follow up with why we left! Absolutely worst service dept I’ve ever dealt with... why we we ever buy another car from you all ever? More
Overall a good car buying experience Not once did I feel the proverbial car salesman pressure with the crew at Lake Keowee Ford. They were very professional and answered all my questions. Not once did I feel the proverbial car salesman pressure with the crew at Lake Keowee Ford. They were very professional and answered all my questions. I recommend them. Very smooth sales experience for me. More
Question about car The guys were great went straight to work looking for problems they also went over how the car runs and how to drive the car they were very helpful The guys were great went straight to work looking for problems they also went over how the car runs and how to drive the car they were very helpful More