Lake Keowee Ford

Excellent Would recommend this place to buy a car and their service center. Great customer service! They made the service fast and buying our truck was the easi Would recommend this place to buy a car and their service center. Great customer service! They made the service fast and buying our truck was the easiest I have experienced. More

lied to and want fix vehicle We purchase a 2017 Ford focus on march 28th, the salesman and finance manager said we would get a car fax report we never got it, during our conversat We purchase a 2017 Ford focus on march 28th, the salesman and finance manager said we would get a car fax report we never got it, during our conversation we were told know issues with the car we purchased. After a week of driving we found the transmission acting up, so we called to get car looked at it took 3 weeks to get the car in, then in a day they said it was fixed, got the car back and same issue so we returned to get it look at, the mechanic road with us and told us it was transmission flutter and all of them did it and Ford wouldn't fix it until it got above a certain level and ours wasn't at that level, so i wanted to speak to the manager and they gave me Randy who was great at explaining things to me but it didn't fix our car, it will probably mess up when warranty is gone. He brought me the report out and showed me where this car was in shop at 7900 miles with the same issue, if we would've gotten our report before purchase we wouldn't have purchased it. so we were lied to. Know one else has contacted me about this issue and im disappointed. I want it to be known I will never purchase another car from these guys, all they care about is a sale not honesty. i will share with everyone I know how we were treated and lied too. And to top all this off the gentlemen in the shop the parts counter guy was a complete jerk to my girlfriend as well as me, his name was Allen if you care to know. This was the worse experience ever buying a vehicle. More

Truck Upgrade We looked for a used diesel truck. We test drove two and got a good deal on the one we liked best. Liked the no pressure environment and fair deal. We looked for a used diesel truck. We test drove two and got a good deal on the one we liked best. Liked the no pressure environment and fair deal. More

They were up front and efficient My salesman gave me a great price up front and worked hard to get the deal done very efficiently and quickly no hassles making the process quick and e My salesman gave me a great price up front and worked hard to get the deal done very efficiently and quickly no hassles making the process quick and easy. More

Awesome My son and I was looking at a used car. We needed to come in on Saturday and be out fast. They did as promised and let me know at closing Friday they My son and I was looking at a used car. We needed to come in on Saturday and be out fast. They did as promised and let me know at closing Friday they still had it. Aaron got us in and started fast and helped my son buy his first car. TYVM. Dylan also did a great job helping. They got us in text drive and got us the best deal all while teaching my son the sales process. As a bonus got us out in the time we needed. I would recommend them to everyone. More

Rushed and no paperwork I'm not sure what has happened here but we deal with some one different in the service dept the last few times we been in. I was glad it only took abo I'm not sure what has happened here but we deal with some one different in the service dept the last few times we been in. I was glad it only took about 30 min. but when i payed they did not include a copy of the points they check: Brakes, tire tread,etc. I asked the girl i paid for a copy because it was attached to their copy and my copy was blank. Also they didn't put the sticker on my windshield to remind me of my next oil change. More

Great Dealership Customer service was great. I was in and out in an hour with my new truck. They beat everyone's price and allowed more on my trade. Will definitely sh Customer service was great. I was in and out in an hour with my new truck. They beat everyone's price and allowed more on my trade. Will definitely shop here again. Clean up shop was a little sub par. Other than that great experience!! More

The best new car buying experience ever! We saw an add online, couldn't believe the price on a new Eco Sport. Called and spoke to Drake. He said "Yes, we can really do that". Drove from Weste We saw an add online, couldn't believe the price on a new Eco Sport. Called and spoke to Drake. He said "Yes, we can really do that". Drove from Western NC to SC and bought the SUV in a manner of a couple hours. Drake was so easy to work with and kept his word on the very low price. We will use Drake and Lake Keowee Ford from now on. This really was the best new car purchase we have ever made. More

Poor service experience We were contacted by the Ford regional representative, she recommended for us to take our truck to another Ford service center which we have done. Rea We were contacted by the Ford regional representative, she recommended for us to take our truck to another Ford service center which we have done. Reason, she explained to me was that the Lake Keowee Ford service manager could not find anything wrong with the lane keeping system, windshield wipers and when you let go of the steering wheel its supposed to give notification, as per Lake Keowee Ford service manager all function as per manufacture specifications. Took to another dealer as per regional representatives and found all above item not per manufacture specifications. I expected more from the Lake Keowee dealer manager (Stacy) then this. More

Unsatisfied yet again:Why do i go back: Dirty Truck Part III This is my 3rd trip to this service department. Each time I leave disappointed. My first experience was not too bad. The employee checking me out This is my 3rd trip to this service department. Each time I leave disappointed. My first experience was not too bad. The employee checking me out had no clue it was my 1st oil change. He tried his best to charge me until I asked him "is the first one not free"? Once we got past that all was well until I opened my door to see dirt and gravel all over my floor mat. My truck should not be any dirtier than when I dropped it off. My second experience I needed a recall fixed. No issues there. I was also there about an issue I was experiencing idling. I wont go into details but I was told that they could not find anything wrong with the truck. That is not the answer I wanted to hear. The issue is yet to be resolved. Yesterday, standard oil change and tire rotation. Everything was good again till I got to my truck after checking out. I spent five minutes cleaning motor oil off my truck. There was oil on my exterior and interior door panel, steering wheel and center console. This is my first Ford vehicle and I have really enjoyed it. I will buy another 150 in a few years. I just wish I had better experiences with this service department. thought long and hard about trying out a new service department but I wanted to see if the third time was the charm. It was not. More