Lake Keowee Chrysler Dodge Jeep, LLC

Terrible customer service in service department. Good luck trying to reach them via telephone. Service Manager, Randy, is the worst. He will lie to you to your face. I would recommend taking your vehicle luck trying to reach them via telephone. Service Manager, Randy, is the worst. He will lie to you to your face. I would recommend taking your vehicle to McKinney JeepDodge in Easley, at least they are honest and very approachable. Took 4 months and 4 trips for pictures to be taken to resolve an issue. The service supervisor, Jim, had told me it would be taken care of. I go into the dealership only to find out he had been fired. My issue had started before he was hired. When I went in for my second visit, Randy had apologized for not getting back in touch with me and introduced me to Jim and said things would work much smoother. He is a man with no integrity and is obviously not a great manager. That department is in total chaos. Nobody there seems to know what is going on. The latest issue I had repaired there I had to take my vehicle back because they didnt put a part back on correctly. I have told everyone to avoid this dealership until they get better management. More

Unsatisfactory and careless work I arrived for an oil change on my Jeep Patriot I purchased from there a few hours before my family was to bury my wife's father. I was told I had bur I arrived for an oil change on my Jeep Patriot I purchased from there a few hours before my family was to bury my wife's father. I was told I had burned out headlamp that would only take 5 minutes or so to replace and I authorized the work to be done. 45 minutes later I was told the bad headlamp had accidentally been dropped into the body of the car, but they were working on it and should have it out soon. Time continued to pass and nothing. I went into the managers office and stated I must have this vehicle back as my family had a funeral to get to. I was told they were adding another man to the job. after three hours of waiting on this most horrible day with family arriving from across the country, I unable to be with mine because Lake Keowee couldn't change a simple head lamp. It was a horrible stressful experience. I told them that if Mark Williams had been there he would not have tolerated this unsatisfactory service. More

Recall for catalytic converter The first time we brought the car in we thought it would be ready by 4PM. I guess they forgot about it. We had to pickup the car as my wife needed it The first time we brought the car in we thought it would be ready by 4PM. I guess they forgot about it. We had to pickup the car as my wife needed it and had to bring it back another day. They did the recall, but forgot a part so the car made grinding and banging NOISES for a week. We took it back and they fixed it properly. We also had a new battery installed and we thought they would give us a discount - but no. Vry disappointed about all that as we've bought 3 vehicles from them over the years. I was thinking on buying a new truck to replace my exceptional Dodge Ram 1500 that I have had for 15 years with no major problems.But now I wonder about the training and skills of the technicians and management. You probably won't read this but I'll enter it for your attention. Thanks, Fran More

Unreal They are trying to make it better in November! What I was lead to believe a towing package was and what they delivered was to different things! A trai They are trying to make it better in November! What I was lead to believe a towing package was and what they delivered was to different things! A trailer hitch is not a towing package! More

I love Keowee Dodge. I have just purchased my second vehicle from Keowee. They took my 2003 17 year old Dodge Ram Van for a trade in on my new truck. Painless process. I’m 67 and plan to have this vehicle from Keowee. They took my 2003 17 year old Dodge Ram Van for a trade in on my new truck. Painless process. I’m 67 and plan to have this vehicle for the next 20 years Lord Willing and the Creek don’t rise” More

Justin posey and Charles did a wonderful job. Thanks for the everything. I called Charles and he set me up with Justin and they did everything they said they would do. I drove 4 hours passing other Jeep dea the everything. I called Charles and he set me up with Justin and they did everything they said they would do. I drove 4 hours passing other Jeep dealers to buy this vehicle as they by far had the best deal. More

Thank you! Thank you for diagnosing and fixing my granddaughter's jeep to get her back on the road so quickly! She is a local college student (Go TIGERS!) but w Thank you for diagnosing and fixing my granddaughter's jeep to get her back on the road so quickly! She is a local college student (Go TIGERS!) but we aren't from the area. She found your dealership and had no problems getting her vehicle serviced as a walk-in on the very same day. Thank you again!!! More

Quick Service Walk In I walked in to ask about a recall I received. I just had one done and the one that came in the mail sounded like the one I just had done. For some rea I walked in to ask about a recall I received. I just had one done and the one that came in the mail sounded like the one I just had done. For some reason, it was a duplicate and the service writer told me, and trashed it. While there I asked if it was possible for an oil change. He checked with his technicians and said they could do it while I waited. I thought I would have to get an appointment so I was glad about that. Yes, there are quick oil change places but I like to keep a record of my service with the dealership because that increases the value of your vehicle when it's time to trade. I was out in no time after having free hot chocolate. What more could a person ask for? More

I ordered and built a new Gladiator from Keowee CDJ the experience was very good. Brad my salesman was very knowledgeable and very friendly. My over all experience was amazing. Highly recommend. experience was very good. Brad my salesman was very knowledgeable and very friendly. My over all experience was amazing. Highly recommend. More

Super excited to be driving my new Jeep.Thank you Justin Mulkey for all you done. The service was great and simple .I was in and out of there quick. Mulkey for all you done. The service was great and simple .I was in and out of there quick. More