Lake Keowee Chrysler Dodge Jeep, LLC

My wife and I drove over an hour away to get to Lake Keowee Dodge to PURCHASE a Ram TRX they had on the lot. I can’t believe the ridiculous experience when we got there, we were left standing outside in Keowee Dodge to PURCHASE a Ram TRX they had on the lot. I can’t believe the ridiculous experience when we got there, we were left standing outside in the cold rain, waiting for someone to even acknowledge us. No one came out, so I had to move the car and walk in, only to find the place completely empty. I had to approach the receptionist just to get someone to help us. Finally, a salesman shows up, and when I tell him I’m interested in the TRX, he goes and grabs the key I drive back out to the truck and, of course, after looking at it we get in and out of the cold rain. Then when I ask for a test drive, which is common place ..I get a long sigh and some Lame excuse about not letting people test drive the TRX in the rain. Seriously? Being in the car business myself for over 10yrs..this was extremely irritating. “he said do you understand.” I promptly responded no I don’t. I guess we will be leaving. He didn’t even ask or try to understand I was a serious buyer. No effort to ask if we were ready to buy, no attempt to check with a manager—nothing. I came ready to PURCHASE and take delivery of this Truck but instead, I just wasted my time. What a joke! I will be buying my TRX just not from these guys. More

My name is Scott, it's taken me almost 2 years to post this review and since I made my mistake by shopping at the lake! The first year just calming down enough to remain professional and the second reach this review and since I made my mistake by shopping at the lake! The first year just calming down enough to remain professional and the second reaching out at least a dozen times to various employees requesting a meeting with the owner to tell my story. I am a business owner with a small fleet of 28 company vehicles and take these reviews very serious. I purchased 2 F350 super duty work trucks totaling $117k. In exactly 8 days one of the trucks begin to smoke heavily. I spent the next week to ten days playing phone tag 2 and 3 times a day with my sales guy. Finally just gave up and took it in to the service department and explained it all to Chris(very helpful) paid over $400 for the part they suggested to fix the issue. It lasted about a week and began to smoke HEAVILY again. I went straight to the dealership and engaged in a conversation with numerous employees to finally get to the gentleman over both the ford and dodge service departments. His initial question was why I waited almost a month to bring the issue to his attention and then proceeded to tell me that " I should have came down there and acted a little more xxxxxxx like the other upset customers" I still did not ask for anything free. I simply ask that he remove all the mark up on pricing and labor. Make the necessary repairs and split it 50/50 with me. Only to be told that "HE WAS DOING ME A FAVOR" for the $7000 quote to replace the turbo system on a vehicle that went through the 21 point inspection process to become a "Certified Inspected Vehicle" 3 1/2 weeks prior. After a few choice words and a somewhat heated exchange. I immediately had the truck towed to the Ed Murdock dealership in Lavonia and paid $5800 to have the turbo fixed. I could double the length of this post with the stories since then emailing , calling and attempting to find someone in that place that would listen too my story> I haven't asked for anything free or special deals or ANYTHING! Since then I have purchased 17 new and used vehicles from dealerships local, in Alabama, Charleston, Greenville and even established a corporate LOC with the Ford motor company and have aa office less than a few miles from that dealership and can not keep my business local. More

My experience with Lake Keowee Dodge has always been one of excellence. I have purchased several vehicles from them. I just purchased a new Durango from David B. and he really went above and beyond. I know of excellence. I have purchased several vehicles from them. I just purchased a new Durango from David B. and he really went above and beyond. I know that they searched almost nationwide for the exact vehicle that I was wanting and drove to another state to pick up the one that I went with. I will always be a Lake Keowee customer and highly recommend David if you are in the market for a new/used vehicle. Thanks David and Paul for all the work that you put into making it happen. Deana Specht More

I had the fantastic opportunity to work with John when it came to trading in my mini cooper and buying my Ram 1500. Respectful, knows his vehicles and an all around great guy. Wouldn't have wanted to work wi came to trading in my mini cooper and buying my Ram 1500. Respectful, knows his vehicles and an all around great guy. Wouldn't have wanted to work with anyone else. Thank you John! More

Luke and Riley were awesome. They were honest on what my car needed. I'll definitely be back. They were honest on what my car needed. I'll definitely be back. More

I had an amazing experience with this amazing company with the help of Kurtis Williams. He made sure I understood everything he was telling me about the vehicle I was looking for and he answered all of m with the help of Kurtis Williams. He made sure I understood everything he was telling me about the vehicle I was looking for and he answered all of my questions. I would HIGHLY recommend coming here and seeing him to help you find the vehicle you are looking for. More

Gary Williams in the service department and mechanic Carter are great! In June 2023 my 2012 RAM 1500 5.7L hemi engine started running rough and developed the hemi engine camshaft/lifter tick. Prior Carter are great! In June 2023 my 2012 RAM 1500 5.7L hemi engine started running rough and developed the hemi engine camshaft/lifter tick. Prior to taking my truck to Lake Keowee Dodge, I was already 99% sure my engine had a camshaft/lifter failure, and Carter’s tests confirmed the need for camshaft and lifter replacement. Camshaft/lifter replacement requires a significant amount engine tear down and reassembly, and I was a bit apprehensive about trusting my vehicle to Keowee Dodge. Mechanic Carter’s repair job was excellent! I highly recommend Carter for camshaft/lifter replacement. When I picked up my truck, the interior, exterior, and engine compartment looked exactly like the day I brought it in, and by this, I mean all was clean and good. Four months and a little over 4000 miles since the repair, the engine is running great. Gary and Carter scheduled a start and completion date and the work was completed by the promised date. I read some negative reviews about service repairs at this dealer, but my experience was great. The total repair cost was high, but the workmanship also rates high. More

Helpful but service and warranty dept is horrible. No lender cars ever and always an excuse why they can’t help. Don’t buy from unless your taking somewhere else for service No lender cars ever and always an excuse why they can’t help. Don’t buy from unless your taking somewhere else for service More