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Lake Hartwell Ford - Service Center

Royston, GA

4.5
61 Reviews
Call Service Center (706) 249-4190

61 Reviews of Lake Hartwell Ford - Service Center

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September 09, 2025

Great group of people who are friendly and listen to you also knowledgeable about there products & cars More

by amanda.daniel.reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawson Cronic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Case Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 29, 2025

I was in a pinch. CV joint bad and needed to get to the airport the next couple of days. They got the part, I took in the vehicle and fixed it before I needed it for t More

by Cwcreek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen. Service Manager
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Sep 03, 2025 -

Lake Hartwell Ford responded

This is so great, thank you so much! We are so glad we were able to get you up and running right away and we look forward to earning your service business on your other vehicles as well. Head back anytime!!

August 28, 2025

Pricing is very high ! I will be changing to another dealership! Thank you very much More

by hbharbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Watson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lawson Cronic
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Martinez
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August 20, 2025

Fast and friendly service at this dealership. Got me in quick and provided great service. More

by goebejw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawson Cronic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2025 -

Lake Hartwell Ford responded

We are so grateful for the review and the opportunity to continue working with you and servicing your vehicle. Thank you for staying local and supporting your hometown Ford store!

August 19, 2025

Expensive v e r y e x p e n s I v e 0 More

by Johnno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Aug 20, 2025 -

Lake Hartwell Ford responded

Hi Johnno! We really appreciate your feedback and apologize that the pricing has gone up on a lot of services and products. Unfortunately, labor rates continue to increase as well as parts and supplies. We try to take care of as much of those increases as possible without passing them all off on the consumer, but we apologize you are feeling the effects of that. We do appreciate your business and hope everything else was right in line with your expectations.

August 14, 2025

They were fast and reliable, found the problem within hours and I had my truck back in a few days. More

by ccawthon19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen, service dept
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Aug 20, 2025 -

Lake Hartwell Ford responded

Thank you so much for the great review of your service here at Lake Hartwell Ford. We are so glad we were able to not only diagnose the issue for you, but have you up and running in just a few days. We look forward to working with you again and are so glad you're part of the family!

July 31, 2025

Service timeliness needs improvement. --- coordination is poor too ... it could be the small size impacting both More

by jspivey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen
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July 18, 2025

Y’all sell people lemons employees are rude I filing lamon law suit actually horrible place and I would never recommend no, they did not correct my issue. They sold me a lemon. I told them a few days af More

by lorihunt34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie Collins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fincher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Martinez
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July 17, 2025

The mechanic doesn't know what they are doing. Sorry place!! Very unprofessional people! Will rip you off . More

by davidwkirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Dove and Anthony
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July 15, 2025

Every time i call service and ask for steve dove he always take care of me in a professional way and gets my vehicle in and out and his macanic does a good job More

by Mark segars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie Dove
Report | Print
Jul 16, 2025 -

Lake Hartwell Ford responded

Thank you for letting us know we are doing a great job and are able to professionally handle situations that come up. We strive to make sure we are meeting expectations for everyone and taking care of each individual need. We appreciate the trust in the dealership and our service department greatly!

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