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Lake Hartwell Ford
Royston, GA
56 Reviews
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
We take pride in our customer service! Our team at Lake Hartwell Ford are committed to providing amazing customer experiences.
Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 56 reviews
Verified Customer
April 05, 2025
Awesome people! Great friendly service department! Well knowledge and efficient. I was in and out in a timely manner! Stephen in great! Great friendly service department! Well knowledge and efficient. I was in and out in a timely manner! Stephen in great! More
by stephendove505
Employees Worked With
Stephen Dove
March 30, 2025
My car was serviced correctly the first time. Serious risks were recommended while I wasn’t bribed to do preventative maintenance, just informed. Stephen “Shotgun” Dove was super knowledgeable an Serious risks were recommended while I wasn’t bribed to do preventative maintenance, just informed. Stephen “Shotgun” Dove was super knowledgeable and helpful with my car. Would definitely recommend this service department. More
by commanderlyke
Employees Worked With
Stephen Dove, Ryan Dove
March 29, 2025
Great service department the staff are very helpful and friendly I have been doing business with lake Hartwell Ford for 10 years very satisfied friendly I have been doing business with lake Hartwell Ford for 10 years very satisfied More
by Bubba
Employees Worked With
Service department was great
March 28, 2025
Absolutely the best experience at Lake Hartwell Ford! Why ? - Because they are an honest dealership and honored the deal we made and their online price when I came in!! Thank you again I had the best e Why ? - Because they are an honest dealership and honored the deal we made and their online price when I came in!! Thank you again I had the best experience with everyone and got the best deal I’ve found at any of the Atlanta area Fird dealerships!! More
by garytinsley26
March 26, 2025
Roger was great. service was great. but the cost was over 500 for a new battery and cable. that high cost will prevent me from returning. no coupons or promotions service was great. but the cost was over 500 for a new battery and cable. that high cost will prevent me from returning. no coupons or promotions were available to help offset the high cost. More
by alrertz
Employees Worked With
roger in service
March 26, 2025
Very helpfu, responsive and friendly. Kept me informed of what needed to be done with pictures. Above and beyond on customer service. Kept me informed of what needed to be done with pictures. Above and beyond on customer service. More
by laurbridg
Employees Worked With
Steven in service
March 25, 2025
The service was great and the time was shirt. The people there are super nice and helpful. The people there are super nice and helpful. More
by russpaul1960
Employees Worked With
March 23, 2025
Excellent dealership and top notch service department. I feel like a valued customer every time I go see them. I trust the service that is recommended for my truck and the work is always performed as desc I feel like a valued customer every time I go see them. I trust the service that is recommended for my truck and the work is always performed as described. I would not trust my vehicle to any other service department. All of the staff is eager to please and they take the time to get to know you. Customer service is very important to me and lake Hartwell Ford is the leader in providing an excellent customer experience at a most reasonable price. I would recommend them to anyone who needs any vehicle service. More
by dwayneroxlogistics
