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Lake Hartwell Ford
Royston, GA
87 Reviews
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
We take pride in our customer service! Our team at Lake Hartwell Ford are committed to providing amazing customer experiences.
Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews By Type
Showing 87 reviews
October 25, 2025
i am so grateful for my experience with this dealership- i really feel they went the extra miles in getting me back on the road considering my special needs brother was rehabing this entire time i really feel they went the extra miles in getting me back on the road considering my special needs brother was rehabing this entire time More
by nwilliam104
Verified Customer
October 22, 2025
Steven is absolutely amazing and always makes sure everything is done correctly. Steven needs a bonus and or more money. Lake Hartwell Ford is lucky to have Steven. everything is done correctly. Steven needs a bonus and or more money. Lake Hartwell Ford is lucky to have Steven. More
by Peggyengland1968
Employees Worked With
Steven as always...He is amazing and makes sure everything is done right.
October 20, 2025
Lake Hartwell Ford service dept fixed my software issue in 15 minutes no charge, Great staff knowledgeable and friendly. Much better than dealer in Lavonia who wanted $300, I'll drive the extra 15 minu in 15 minutes no charge, Great staff knowledgeable and friendly. Much better than dealer in Lavonia who wanted $300, I'll drive the extra 15 minutes to Lake Hartwell Ford- Thanks service dept! Glenn More
by glenn30506
October 20, 2025
I paid 1,000 for my screen fix then they said it would cost me 900 more.upset some are very nice just one was not nice we have all alway drove fords but thinking about changing. cost me 900 more.upset some are very nice just one was not nice we have all alway drove fords but thinking about changing. More
by cindywestfall49
Employees Worked With
Don’t the guys
October 10, 2025
Stephen was, courteous, professional and friendly! Stephen asked questions and and invited me to contact him if I needed anything while my car was being serviced. He made sure services were covered an Stephen asked questions and and invited me to contact him if I needed anything while my car was being serviced. He made sure services were covered and completed. More
by Karaajja
Employees Worked With
Stephen
October 09, 2025
They are amazing , staff are great and very helpful. The most I like in this dealership everything is smooth The most I like in this dealership everything is smooth More
by Filomino
Employees Worked With
October 05, 2025
They were great people to work with i would recommend buying a nother vehicle from them i got to meet the owner he he felt like a down to earth person glad to have met him buying a nother vehicle from them i got to meet the owner he he felt like a down to earth person glad to have met him More
by faron9101961
Employees Worked With
September 27, 2025
The dealership was professional and honest with all the work I had done and the parts were delayed and they provided me with a nice f150 to drive many thanks work I had done and the parts were delayed and they provided me with a nice f150 to drive many thanks More
by dennisholland
September 24, 2025
Was very impressed from start to finish. Would definitely recommend. Top notch service. All went above and beyond. Would definitely recommend. Top notch service. All went above and beyond. More
by Sandraobryant
