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1,972 Reviews of Lake Ford - Service Center
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November 27, 2024
Usually very good. I had an issue this time because immediately after I left, the check engine light was still on. My fault for not reviewing that with them before I le I had an issue this time because immediately after I left, the check engine light was still on. My fault for not reviewing that with them before I left, but I would have thought they would have checked to make sure those were clear. More
by Chris L
Verified CustomerEmployees Worked With
November 27, 2024
Service Advisor and Service Provider (s) were great! I appreciate the detailed explanation of services and recommendations. I appreciate the detailed explanation of services and recommendations. More
by cnt2ten
Employees Worked With
November 26, 2024
Twice in one week they were willing and able to provide tire service on short notcie without hesitation. Greatly appreciated! tire service on short notcie without hesitation. Greatly appreciated! More
by Leether1
Employees Worked With
November 25, 2024
As usual prompt/ fast and friendly service! ! Best mechanics in the area too!!! Thank you again Lucas in service. You never let me down! ! Best mechanics in the area too!!! Thank you again Lucas in service. You never let me down! More
by meissner58
Employees Worked With
November 22, 2024
The service person was fine but the price for parts and extra add ons is way too high. The final payment was over $100 what the estimate was because of taxes and add-ons they they supposedly charge everyo extra add ons is way too high. The final payment was over $100 what the estimate was because of taxes and add-ons they they supposedly charge everyone. More
by Dschweitzer1956
Employees Worked With
November 21, 2024
I brought my truck in because my check engine light was indicating knock sensor failure. Micha quoted me $2,500 to replace it. I was extremely skeptical of this quote and checked online and saw estimates f indicating knock sensor failure. Micha quoted me $2,500 to replace it. I was extremely skeptical of this quote and checked online and saw estimates for this repair much less. I came and picked up the truck and expressed my concern to the service rep on duty. He seemed to detect that something might be wrong but, wanted to speak to Micha in the morning. He told that they would call me. No one called. I checked with another Ford dealer and was quoted $1,300 for the same repair! When I picked up the truck the check engine light was off and has not come back on making me skeptical that I even needed the repair. He also, included in the quote to replace my air filter and cabin filter for $150! The parts cost approximately $60 bucks and take 5 minutes to install total. I bought my truck from you guys and it only has 58k on it and the knock sensor is supposed to last the life of the vehicle. I am very disappointed with my service. More
by fosterfeldt
November 19, 2024
Lucas was very professional and friendly. I would highly recommend him for an advisor and also would highly recommend using Lake Ford Dealership for repairs and service. Having a Loaner car w I would highly recommend him for an advisor and also would highly recommend using Lake Ford Dealership for repairs and service. Having a Loaner car was greatly appreciated! More
by thehahns88
November 16, 2024
As a brand new customer at Lake Ford, I was pleasantly impressed with all your employees and state of the art facility. I plan to return for future repairs to my 2011 Ford Escape. Thank you again for all impressed with all your employees and state of the art facility. I plan to return for future repairs to my 2011 Ford Escape. Thank you again for all your help. Jeff Holland. More
by 2011FordEscape
Employees Worked With
Other Employees :
Not sure if my mechanic’s Name however, he will need to be included on my survey with my overall satisfaction with such a seasoned and knowledgeable individual. Please let him know as I plan to request him to make further repairs on my 2011 Ford Escape. !
July 18, 2024
I appreciate excellent service and would recommend this dealership to anyone. I thank Luis Hernandez for addressing all of my concerns. dealership to anyone. I thank Luis Hernandez for addressing all of my concerns. More
by aalbrecht7
Employees Worked With
June 11, 2024
I had my 2011 Camry in for regular maintenance. Brian was incredible! Outlined everything for me and made sure that everything I asked for was taken care of. And he even came to me to approve addit Brian was incredible! Outlined everything for me and made sure that everything I asked for was taken care of. And he even came to me to approve additional charges as they came up rather than slapping me with a bill at the end. Definitely coming back to this dealer’s service center More
by Tmadoc
Employees Worked With
Brian Teitelbaum
