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Lake Ford - Service Center

Milwaukee, WI

4.2
1,997 Reviews

1,997 Reviews of Lake Ford - Service Center

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December 19, 2024

This is only the second time I’ve had to take my vehicle in for service, but both times the service I got was fantastic. Both Lucas and Micah were Great. This is now the only place that I take my Fords for More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

I was contacted regarding an update to the software in my 2020 F150. The tech came out to my house to do the update which was fantastic! Saved me the time and inconvenience of having to bring my truck back More

by idealmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Proano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Great experience thanks. They were very helpful to get the vehicle in and tire issue resolved. More

by paulpiette8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Vehicle was not washed after service. Other than that, everything was not a problem. 1st time at dealership for service. More

by rodnels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Service took longer than usual. I did not receive any updates from the Service Advisor. I only knew my truck was done by the text I received. Where has the personal touch gone? More

by timheun325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

The people were great and super nice they definetly Have a customer for life thanks More

by rcuara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allyson Gritzuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Very helpful service department. Micah was easy to understand and has a good knowledge of the Ford Explorer More

by GREGJANDMARYJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Micah is very pleasant to work with and I was able to get an oil change when I needed it. More

by ANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Very convenient, Fast Service, Knows The Task At Hand, Top Notch Service &.Management , I highly recommend this location if you want your Ford worked on’ it’s worth the price More

by REALCHEFX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Proano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks Guys
December 13, 2024

Allyson and Gena are a great team to work with. The Bodyshop does fantastic work for us. Jim in Service is one of the greats, his team is one of the best around!! Lake Ford Service is one of the More

by peter trick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allyson Gritzuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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