1,972 Reviews of Lake Ford - Service Center
Lake Ford did a great job. Their customer service and quick response was so appreciated. Their customer service and quick response was so appreciated. More
I was told that the tire change would take 1 1/2 hours. It took 6 1/2 hours. Rediculous waste of time It took 6 1/2 hours. Rediculous waste of time More
Foot fill expectancies. Found the problem and fixed it. Had to bring it a second time for a leak. got fixed as well and every thing looks good till now. The car was not was Found the problem and fixed it. Had to bring it a second time for a leak. got fixed as well and every thing looks good till now. The car was not washed as I was told but ask to bring it back to get it washed. A check list before turning the car to client will help to prevent minor details that say nothing but mean a lot. More
Good communication. I appreciate that. Didn’t like how the last guy who parked the truck left the driver seat all the way back like it’s a Dr. Dre video. Not sure wh I appreciate that. Didn’t like how the last guy who parked the truck left the driver seat all the way back like it’s a Dr. Dre video. Not sure why this happens at most mechanics shops, but it would be fantastic if the seat position was left alone. More
Excelente, ayuda y atención al cliente . Me ayudaron demasiado gracias a omar y a Rodrigo thanks Me ayudaron demasiado gracias a omar y a Rodrigo thanks More
Micah was very pleasant to work with, he kept me up to date on my repair progress as well as answering all my questions. date on my repair progress as well as answering all my questions. More
The dealer uphold their part of fixing our trucks and very well employees we enjoyed specking with them. very well employees we enjoyed specking with them. More
Two and a half hours for an oil change and tire rotation is unacceptable. Then being told 10 more minutes that turns into 35. Also $48 for wiper blades when website says $24. That one is on me for not askin is unacceptable. Then being told 10 more minutes that turns into 35. Also $48 for wiper blades when website says $24. That one is on me for not asking but. I have had them replaced there before and was around $25. This excessive amount of time has happened to me before. Seems like a scheduling problem. I have been bringing my F-150 there since purchasing it from the dealer. Not sure about continuing that in the future. More
Provided service quickly. However didn’t give me any details of what was done. Helpful to know what was done with some visuals However didn’t give me any details of what was done. Helpful to know what was done with some visuals More
Allyson was very knowledgeable and helpful. Also very friendly, I would definitely recommend to friends and family. Also very friendly, I would definitely recommend to friends and family. More